Why doesn't "My Tom Tom" (GPS site) work with Firefox? I can only seem to get updates via IE.
When I initially activated my Tom Tom GPS (Jan 2012) I did not have a problem using Firefox. About 4-6 weeks ago I attempted to update the device and "My Tom Tom" would not run with Firefox. After literally hours of trying to get it to work, I tried Internet Explorer and the updates ran without a hitch. Today I had the same problem and after a few unsuccessful attempts to use Firefox, switched to IE and had no problems. I am not sure, but I think I updated my Tom Tom device at least once via Firefox and believe the problem developed sometime after April 2012
Chosen solution
by TylerdownerIt is most likely because you are running a very out of date version of Firefox. I have a TomTom, and it works fine with Firefox 15.0.1. Try to update to that then try again.
Read this answer in context 2Additional System Details
This started when...
After April 2012
Installed Plug-ins
- Google Update
- Next Generation Java Plug-in 10.7.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.4 r402
- Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
- 5.1.10411.0
- The plug-in allows you to open and edit files using Microsoft Office applications
- NPWLPG
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
More Information
Chosen Solution
It is most likely because you are running a very out of date version of Firefox. I have a TomTom, and it works fine with Firefox 15.0.1. Try to update to that then try again.