Sync says it is sending me a password reset but I never receive it
I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right.
I asked for Sync online to email a password reset, and it says that it sent the password reset, but I never recieve the email. I know I am not inputting my email address incorrectly.
I also tried a different email address and Sync correctly rejects the email address as not having a Sync account.
Helpful replies
Sorry, the password reset email notification system has been down for the last 3 or 4 days. A bug report has been filed and they're working on fixing it.
Go to answer 2Thanks for the news.
I really wish that Sync was more user friendly ESPECIALLY WHEN YOU HAVE TO RESET THE SYNC SET UP YOU ALREADY HAD.
The key thing is very confusing.
I would have like to just quickly blow my old data and start over, but even that did not work.
Go to answer 1Additional System Details
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
More Information
I bought a new computer and have been trying to sync my Firefox for the last week. No joy. I keep asking for the email reset, but no joy. And the frustrating thing is I'm sure I'm using the right password. Why can't they just make it that you input your key and boom! you're synced? Why do you have to have an account and password too? So annoying!!!