Question

I'm not on those website simultaneously, it occurs if I am on any one them and none of the others. Here are my crash reports:

bp-72ba643b-045f-41eb-8947-6d0f72120918  9/18/2012 4:05 PM
6124a7c0-3b47-4d82-8c18-3e6e3a3d2af6     9/18/2012 4:05 PM
13c74455-fe2e-47ff-abc6-3ca7b025b140     9/18/2012 9:05 AM
b4d78f72-541a-4a7a-ae7c-c45ff3b51192     9/18/2012 9:05 AM
fb05d882-b566-4a86-81ef-50a604ba79bb     9/18/2012 9:05 AM

Very odd. Have you tried to reinstall?

No, I haven't gone that far. Do you think I should try that?

Ok, the problem persisted so I did a fresh reinstall of Firefox. Even after the install, the problem still occurs every time I try to check my Yahoo mail or go on YouTube, etc. It is loading the website, then it hangs for a good minute, then unfreezes and I can continue. Any other ideas of what this could be?

Well, after getting no more replies I decided to say what the heck and see what restarting my computer would do since that always seems to fix everything, and what do you know, it did! So if anyone else has this problem, try restarting your computer before you make yourself crazy searching the internet and editing registry files and whatnot, it can never hurt :)

I experience the same problem too. Mozilla freezes really randomly, for a long period of time and it has nothing to do with specific sites, although it does it more often on Youtube for me. Although the window doesn't show the familiar "-not responding" in the title, nothing responds, not even minimize. So you either kill the process or just wait. Fortunately it doesn't affect the rest of the computer, so you can always alt+tab and work with another application until firefox unfreezes and minimizes, as a respond to my last command. Sometimes it freezes for a couple of secs, some times for much longer, even up to a minute. I have obviously found no solution (Killing the process or waiting can't really be called a solution). This is recent. I think I didn't have this problem with v.14 and I'm definitely sure I didn't with v.13. Indeed, uninstall and re-install does nothing. Anyway I usually fix the problem by killing the app and I really can't understand why you propose a (much slower) restart as a "solution".

I'm having exactly the same problems as above, it froze just now as I tried to click on reply !! At the time I only had BTMail open and Ebay, no other programs running on the computer, plenty of memory, CP usage 27%, physical memory 40%, however bearing in mind this session has only been open for 15 mins, working memory is already running at 332,808 ( 10 mins on and it's up to 363,964 ) and private working set at 279,976 !! ( this also has increased to 310,196) !!!! this is with just BTMail, Ebay and this page open. As others have mentioned it doesn't follow a particular pattern, it happens with only one tab or many tabs open. Youtube can cause FF to freeze more particularly when viewing a video, the same happens when viewing a video on say BT news, Yahoo news etc. All drivers etc. are up to date and yes I have done the re-install several times, used a new profile etc. If, after it has crashed, I view exactly the same sites that I was viewing on IE, there have never been any problems, even if I leave IE open all day and IE, viewing the same site uses less memory.

I've been with Firefox since it's inception, sadly, and increasingly, problems seem to appear far too regularly with each update.

Time to move on to another browser ?

I wonder!

I said that restarting my computer was a solution because it actually fixed the problem permanently. After I restarted my computer (the first time I had since updating to Firefox 15.0.1), Firefox no longer froze unexpectedly. I have no idea why this worked, but it fixed the problem. I was doing the same thing as you before though. I just killed the process in task manager because it was the fastest and easiest way to temporarily fix it . Sorry I can't offer any more info, I guess I just got lucky that a simple restart fixed the problem. If I see any suggestions I will surely pass them along. Good luck!

I have FF version 15.0.1. I came across this post while searching for a solution to the problem of my tabs not scrolling smoothly, if at all, across the top of the window, while holding down either of the two scrolling arrows. Before discovering a solution, I had to repeatedly click on either arrow to get them to maybe respond. But rather than restarting the computer, I decided to just try restarting FF instead. Now, everything is functioning properly.

Greetings, I'm at 16.0.2 and for the last couple of weeks I've been locking up. It's always Yahoo mail. It can be the first thing in the morning. I only have mail open for one minute and lock. CPU is at 99%. I have to kill firefox via Task manager each time.

I've seen ' waiting for csc.beap.bc.yahoo.com' at the bottom of the page numerous times.

Also, 'Read ads.yldmgring.net'.

Here are my last five crash reports.

a147ed66-4151-44df-b3ab-9bc07fe166de11/4/201211:54 AM
563aeba5-5476-4a2b-a915-e1d57e8d025611/4/201211:54 AM
0cd80d5c-9842-4c31-a16f-2360a1947fa110/26/20124:41 PM
6e69b288-3f9d-42dc-afa1-ce8c88fb55bd10/26/20124:40 PM
bp-7d843334-e368-4819-80da-88f64212102310/22/20129:27 PM

Thanks

This bug is SO ANNOYING!

FF freezes everywhere with bloody Flash player is used. Expecially watching Youtube in several tabs.

What is weird is to "unfreeze" FF you need to switch to another (not FF) window and switch focus back.

Seems like this is bloody Adobe bug, not 100% Mozilla's.

Using FF 16.0.2

Probably NVIDIA video drivers are involved too. Once video driver was restarted during such "freeze".

Same problem here even with the latest FF 16.0.2, numerous reinstall of both FF and Flash, turning on and off the computer, etc... below is the crash reports. Getting really frustrating, wonder if its time to move on...

bp-ef3fc463-f59b-452f-b16b-158482121115 11/15/20127:30 AM
d73f9c41-ed87-40be-9b0f-61eddee7f43c 11/15/20127:30 AM
b1f89aa5-1c7d-4a00-8095-9bc0c2298394 11/14/20125:52 PM
8530830b-e781-4f1e-851a-a9bf4756c092 11/14/20125:52 PM

Definetely something wrong with Flash and NVIDIA drivers.

I don't have such problem on my work laptop having built-in Intel graphics crap aka "GMA".

Why there is still no alternative for bloody annoying Flash player?

Same issues

a200a837-8568-485c-983d-6db3cf48e5be11/17/20122:30 PM
fc4045cb-279b-49b1-a32e-c385f4d828ce11/17/20122:30 PM
951fbd7e-6016-4075-bbf8-54f23bfc013b11/15/20127:51 PM
c35830b4-29ab-413f-80a4-8863932844c311/15/20127:51 PM
bp-e61864a9-38e9-4955-90c6-8354d212110511/5/20128:44 AM

Same Problem, this is just today's...

688879d3-d524-4889-800c-4b1c2ca0c025 11/20/2012 12:38 PM

e7db21e1-13e7-48a3-894a-d6eb9fef3f13 11/20/2012 12:38 PM

f3bc9db2-ce3a-4361-a349-c5f349a147a0 11/20/2012 11:44 AM

5e10afa7-c4f5-498e-817f-db9e4010f19d 11/20/2012 11:44 AM

c8b4034f-6f02-4c49-aa43-8b48b427fd5b 11/20/2012 11:41 AM

a03242f5-9a55-44b2-82ae-9d50cac6d72d 11/20/2012 11:41 AM

More:

cc338afc-3c50-4650-9fc4-b77c7b75950c11/19/20129:06 PM
7218e2ed-70d0-4294-a6dc-9ccaf9f0107b11/19/20129:06 PM
bp-0954149b-a06b-4391-a090-c0589212111811/18/20129:47 AM
705ca507-363b-43a0-a655-ead79560c19311/18/20129:47 AM
a200a837-8568-485c-983d-6db3cf48e5be11/17/20122:30 PM
fc4045cb-279b-49b1-a32e-c385f4d828ce11/17/20122:30 PM

You can check for problems caused by recent Flash updates and try these:

• disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
• disable protected mode in Flash 11.3 and later
• disable hardware acceleration in the Flash plugin

• http://kb.mozillazine.org/Flash#Troubleshooting
• http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

This has been going on for a long time. When is Firefox going to fix it? Don't tell us what to do, just do it, fix it! It is very annoying, and seems to happen most often when commenting on a YouTube video or editing the info on one of my own daily videos. YouTube and Firefox seem to be at war. Create a peace treaty that works!

I tired using Chrome, but it lacks Firefox features that are important, which is why I keep going back to FF.

Let me add that the only thing I can do is hit cntrl-alt-del, shut down FF, then restore.

FF is not freezing anymore... For some reason. I've manually(!) updated bloody annoying Flash player and disabled hardware acceleration. There is no way to update FF flash plugin automatically.

It's not YouTube vs FF, it's more like Adobe vs FF. Probably because FF is not displaying annoying tv adverts on YouTube.

I believe my Flash player is up to date. How does one disable hardware acceleration? I have not idea what that is.

See this about how to "disable the hardware acceleration" in the Flash Player.

• http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

Flash "Display settings" window:

• http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

I am getting a little iffy when I hear those workarounds from the Mozilla team rather than fixing the problem with something so basic as a Flash Player. It cannot be that common users are forced to fiddle with their settings.

This has been such an ongoing problem since x many FF versions back. How can this be re-occurring???

Here's my dump:

52539797-5269-443d-9de9-282dabe5ea7a 02/01/2013 16:57

4e17e412-d5c5-4477-a5df-e82298cb5866 02/01/2013 16:57

c4cffcf2-f854-4bba-b5d7-71fd8bad52d9 02/01/2013 16:55

f3662207-5edd-4607-a22c-1a0d76d883ff 02/01/2013 16:44

bd78a571-1ee4-4a3d-9c38-4be6e37f6115 02/01/2013 16:28

Do you have any crash reports with a "bp-" prefix?
The IDs that you posted above do not seem to have been submitted.

No Problem:

bp-f7f68af8-60f3-4223-bb73-adf092130102 02/01/2013 17:30

bp-234311b9-c11c-48c5-b7b3-8f1442130102 02/01/2013 17:23

bp-1e35333c-b516-4959-9fdd-e87cb2130102 02/01/2013 17:19

bp-2593affa-d1ae-4c2a-8e9c-12c602130102 02/01/2013 17:04

bp-f54c5bbd-b329-426a-a997-5e19f2130102 02/01/2013 17:04

Those are all crash reports about the Flash plugin (plugin Version: Filename: NPSWF32_11_5_502_135.dll)

You can check for problems caused by recent Flash updates and try these:

• disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
• disable protected mode in Flash 11.3 and later
• disable hardware acceleration in the Flash plugin

• http://kb.mozillazine.org/Flash#Troubleshooting
• http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Ok... I found a temporarily fix... go to facebook.com, then click the (X) button in the bar to make the page stop loading. it should only be half loaded... if firefox locks up, you waited too long. Click on your name in the corner. Then when that loads, click home, next to your name!!!!! There is your news feed! Hope this works... It worked for me. Enjoy!!!

Backup all your bookmarks to the Desktop..

Use revo uninstaller & uninstall Firefox including extensions & add-ons, Flash & real player... use the advanced mode & uninstall everything in the registry also

Be sure to uninstall each app independently..

normal add & remove programs leaves so much behind...

now go to ninite & get a fresh clean copy of Flash & firefox & install... restore your bookmarks & your back to normal again..

I have a feeling that the real player is the culprit.. not sure though...

I have Firefox version 18.0.1. and have been having the same problem, although it usually freezes for me when I have too many tabs open, or when I download a photo. I find usually it just slightly freezes, so I learned a trick - I minimize the window and leave it there for a couple seconds, then re-open it, it usually helps. If it completely freezes then I have to restart Firefox. I also noticed that If I close the window when I have multiple tabs open, it doesn't let me open a new browser, I have to click on it repeatedly until it works. I really hope they fix this problem in a new version or I might switch browsers, which is sad because I really love and have used Firefox for years.

I'm using Firefox 18.0.1 and have to wait 20 - 30 seconds for yahoo mail to load. I followed the advice on this thread and many others (ie, disabled flash, clear cache, etc.) and even deleted 6000+ emails. But nothing worked until I disabled the Roboform addon. After that, yahoo mail loads instantaneously.

But the best part was discovering a free alternative called Dashlane. I wanted a program that only stored my passwords on my hard drive so I didn't use LastPass. KeePass + KeeFox was excellent, but I found Dashlane to be more powerful than the other programs. Read about it in PC Mags overview of pasword managers.

I fixed my script freezing problem - I found three plugins for Realplayer. Once I disabled those, Firefox sprang back to life. Those plugins were left over from when I had Realplayer installed - I removed RealPlayer but the plugins were left behind.

To make the solution permanent, I went in manually to locate and remove the plugin files from Windows. The instructions for manually removing plugins here on this website worked great and are easy to follow.

I just performed you helpful instructions. Now let's see if it works. Thanks

It was a good try but my laptop is still freezing up. I wonder if it's cause I'm still using YAHOO Mail Classic? I wonder if I need to switch to the "All new att.net Mail"?

mine freezes ALL THE TIME.

bp-3db168d7-72eb-4601-bb7d-5e3aa2130216 2/15/2013 10:45 PM
5c6cae5f-c007-4f3c-a3ec-0a67ef3d5176-flash 22/14/2013 8:14 PM
5c6cae5f-c007-4f3c-a3ec-0a67ef3d5176-flash 12/14/2013 8:14 PM
5c6cae5f-c007-4f3c-a3ec-0a67ef3d5176-browser 2/14/2013 8:14 PM
5c6cae5f-c007-4f3c-a3ec-0a67ef3d5176 2/14/2013 8:14 PM
e7cb349e-ecf9-4a67-849d-7bb72683e2c6-flash 21/31/2013 9:19 PM
e7cb349e-ecf9-4a67-849d-7bb72683e2c6-flash 11/31/2013 9:19 PM

Argggh, this is not encouraging. I just started having this problem a few weeks ago and it's REALLY annoying. I was just thinking about switching browsers as well. Too bad, really. And I also had it freeze on me when I try to reply to this thread.

That suggestion of sending in the crash reports seems to be a dead end for me.... When I bring them up, the most recent report is from over two weeks ago, despite FF freezing (requiring forced quitting), or crashing at least two or three times a day. I've tried resetting, re-installing, etc, but nothing seems to stop it from running up the RAM usage, then when it gets to just about 2GB, it will freeze, or sometimes crash....