constantly crashing, cant find fix
It was wroking perfeclty fine for months then a pop up window came up saying firefox needed update. Didn't care, was in a hurry. Closed it. And...the crashing begins.
No toolbar, only adblcok plus. I've already updated, reinstalled everything to do with Firefox and deleted Firefox and the folder it was in entirely and reinstalled it. STILL...crashes..
Here's a link to everything I've tried.
http://forums.techguy.org/all-other-software/1067178-firefox-crashing-suggestions-3.html
When it crashes the crash report comes up but there's no error!
If you can find a solution I'd be amazed.
Chosen solution
by turbow5When I posted the problem it was when i did a clean install of Firefox and it was still crashing so I went on this forum but the other forum we've figured it out. Sorry.
Read this answer in context 0Helpful replies
Maybe there is an incompatible plug-in or add-on. try disabling them all, and then enabling one by one while testing for crashes.
In most cases Adobe plug-ins cause this problem or problems like this!
Go to answer 1Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://hacks.mozilla.org/2010/09/hardware-acceleration/
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
Additional System Details
Crash ID
none
Installed Plug-ins
- Shockwave Flash 11.4 r402
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 10.5.1 for Mozilla browsers
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- 4.1.10329.0
- Adobe PDF Plug-In For Firefox and Netscape 10.1.2
- Unity Player 3.4.2f3
- Windows Activation Technologies Plugin for Mozilla
- Best Buy pc app Detector Plug-in
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
More Information
link in details has everything I've tried.
Helpful Reply
Maybe there is an incompatible plug-in or add-on. try disabling them all, and then enabling one by one while testing for crashes.
In most cases Adobe plug-ins cause this problem or problems like this!
Helpful Reply
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://hacks.mozilla.org/2010/09/hardware-acceleration/
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
Modified by cor-el
Had the same problem as you. Try renaming firefox.exe Worked for me, i just renamed it to firefox3.exe, and i have not had any crashes since.
Chosen Solution
When I posted the problem it was when i did a clean install of Firefox and it was still crashing so I went on this forum but the other forum we've figured it out. Sorry.