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Firefox crashes when closing.
From latest crash report
- Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC
Started after latest two updates (15.0.1).
Chosen solution
by cor-elThat is a problem with the Flash plugin.
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
- downgrade to Flash 11.2 or 10.3
- https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
- https://support.mozilla.org/kb/flash-113-crashes
Additional System Details
Crash ID
bp-e752a8bb-a52c-4608-aedc-203ca2120911
Installed Plug-ins
- Next Generation Java Plug-in 1.6.0_34 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.3 r300
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- 5.1.10411.0
- iTunes Detector Plug-in
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:15.0) Gecko/20100101 Firefox/15.0.1
More Information
Chosen Solution
That is a problem with the Flash plugin.
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
- downgrade to Flash 11.2 or 10.3
Question owner
I am sorry for the late answering.
Thanks for helping me, cor-el. I have downgraded Flash and it seems everything is ok now. : ))