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Does Mozzilla know that Norton constant guard causes FF scrolling & video & typing to lag?

Posted

I am telling whoever reads this? That constant guard when installed & your using FF it causes a lag in typing, scrolling and video. I have and always have had Norton, but when I install CG I get that lagging problem. I delete the constant Guard and the lagging is gone. PLEASE PASS THIS ALONG Thank you.

Modified by bb62964@sbcglobal.net

Chosen solution

by jscher2000

Is it Xfinity Constant Guard? Does this run outside of Firefox or is it a Firefox add-on?

Read this answer in context 0

Helpful replies

yes I did, now only Norton security suite from xfinity I did not know I could not had done it before & CG crashed FF all the time. I thought they had fixed it. no crashes... but the lag. I realized the lagging started when I reinstalled CG on Monday.

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Additional System Details

This happened

Every time Firefox opened

This started when...

day before yesterday when I installed Constant Guard

Installed Plug-ins

  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.10516.0
  • Motive Plugin for Mozilla Browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • GEPlugin
  • HP Product Detection Plugin
  • NPWLPG
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

This is info for you guys. Tell people to delete CG if they have a lag problem AND use CG, See if that fixes their problem.

jscher2000
  • Top 10 Contributor
1114 solutions 10501 answers
Posted

Chosen Solution

Is it Xfinity Constant Guard? Does this run outside of Firefox or is it a Firefox add-on?

Posted

Question owner

Yes it is xfinity CG and deleting it solved my problem woo hoo pass it along

Modified by bb62964@sbcglobal.net

the-edmeister
  • Top 10 Contributor
  • Moderator
2748 solutions 21600 answers
Posted

Are you running both Norton and Xfinity Constant Guard?

Yeah, I know Norton makes Constant Guard, but what you said sounds to me like you might have both installed.

Posted

Helpful Reply

yes I did, now only Norton security suite from xfinity I did not know I could not had done it before & CG crashed FF all the time. I thought they had fixed it. no crashes... but the lag. I realized the lagging started when I reinstalled CG on Monday.