Why Can't I use Facebook in Firefox 12? :-(
I can sign in & navigate but it won't let me make comments, like something, access messages or click on any links. It either takes me to a blank page or a page that says "Sorry, something went wrong. We're working on getting this fixed as soon as we can."
I have no problems using Facebook in IE8 (except for all the ads). I really don't want to use IE8.
My OS is XP svc pack 3
I tried disabling add-ons & extensions (even adblock plus) & that didn't help.
Cleared cache/cookies, etc. using ccleaner.
Tried version 11. Same problem.
If I could, I'd go back to 3.6.8 cuz it never had any problems. Not crazy about updating to 14 for many reasons, not the least of which is that I will lose the one & only add-on I have. And undoing it in 12 didn't help.
I'm not very techie, so would appreciate any & all help in layman's terms. :-)
Thank you!
Modified by CallyCat
Chosen solution
by CallyCatTHANK YOU, THANK YOU, THANK YOU!!!! After checking the first link, I added facebook.com to my exceptions & clicked allow for session and everything works! I have no idea what caused it to stop working, but I am so glad it is now. Again, thank you so much for your help!
FYI, the add-on is a theme that I have used for years and I just didn't want to give it up. :-)
Read this answer in context 1Helpful replies
What is the add-on that's keeping you from installing Firefox 14?
A problem was noticed last week with certain ways of managing Facebook cookies. You can check these threads and see whether that issue is relevant to you:
Go to answer 5Additional System Details
Sites Affected
http://
Installed Plug-ins
- Shockwave Flash 11.3 r300
- ActiveTouch General Plugin Container Version 105
- Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
- 5.1.10411.0
- Adobe PDF Plug-In For Firefox and Netscape 10.1.3
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Store Netscape Plugin
- Npdsplay dll
- DRM Netscape Network Object
- Office Plugin for Netscape Navigator
Application
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
More Information
Helpful Reply
What is the add-on that's keeping you from installing Firefox 14?
A problem was noticed last week with certain ways of managing Facebook cookies. You can check these threads and see whether that issue is relevant to you:
Chosen Solution
THANK YOU, THANK YOU, THANK YOU!!!! After checking the first link, I added facebook.com to my exceptions & clicked allow for session and everything works! I have no idea what caused it to stop working, but I am so glad it is now. Again, thank you so much for your help!
FYI, the add-on is a theme that I have used for years and I just didn't want to give it up. :-)
It sounds that Facebook is creating normal cookies for the wwww.facebook.com domain instead of a domain cookie for the more global facebook.com domain.
A cookie from wwww.facebook.com can only be accessed from that domain and not from other domains.