www.microsoft.com doesn't open in my browser
Official links like microsoft and avira are not getting opened in my mozilla web browser nor in google chrome or internet explorer. i even formatted my system. please help i urgently need to connect to these links.
Additional System Details
- RealJukebox Netscape Plugin
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- Adobe PDF Plug-In For Firefox and Netscape
- DRM Store Netscape Plugin
- Npdsplay dll
- DRM Netscape Network Object
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0
Firefox can't find the server at www.microsoft.com.
Check the address for typing errors such as
ww.example.com instead of
If you are unable to load any pages, check your computer's network
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
Can you connect to other websites? I guess you were able to connect to this one.
If the problem is selective, it could indicate malware. You may want to run some supplemental scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/
Malware which affects all browsers on a PC may also block the websites for "known tools" for fixing the Malware. You may need to download those two programs on a different PC and transfer them to the afflicted PC via a USB memory device.