Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Quicktime files wont play in firefox 13.0.1.

more options

I am trying to view several different websites which use Quicktime, and it won't show any of the QT files. I am getting a missing plugin error. I try to download the plugin and it tells me I have to do a manual install. I just built this computer yesterday so I downloaded the newest Firefox, 13.0.1 and the newest QT 7, so I shouldn't have any problems there, and searching for a QT plugin through Firefox's add-on search nothing comes up. Anyways this is for work and need to figure out soon so any help will be greatly appreciated.

I am trying to view several different websites which use Quicktime, and it won't show any of the QT files. I am getting a missing plugin error. I try to download the plugin and it tells me I have to do a manual install. I just built this computer yesterday so I downloaded the newest Firefox, 13.0.1 and the newest QT 7, so I shouldn't have any problems there, and searching for a QT plugin through Firefox's add-on search nothing comes up. Anyways this is for work and need to figure out soon so any help will be greatly appreciated.

All Replies (1)

more options

Here are some things to check:

  • You might have to restart after installing Quicktime
  • Make sure the plugin is enabled

More info in this article - Use the QuickTime plugin to play audio and video