Support Forum

Question

This thread was closed. Please ask a new question if you need help.

Video won't play. No solution in forums. FF 12.0

24 replies
133 have this problem
253 views
Last reply by N2KISS 11 months ago

OldeGreyWoolf

Posted
6/14/12 2:38 PM

bold textIn the past few days I started getting an error when ever I tried to play a video. I'd get "an error has occurred, please try again later". I did, but I get the same error on all videos, regardless of location or topic.

To fix and troubleshoot, I tried disabling Real Player extension - no joy. I tried Safe Mode - no joy. I UNINSTALLED and REINSTALLED all of my Adobe apps with the most current versions (Reader, Air, Shockwave, Player,etc.) - no joy.

The only changes that have taken in place anywhere near the start of this issue are 25 Windows updates over the past 72 hours or so. All called "Security" or ":NET Framework" updates.

I am running Win 7 HP X64 on a HP Envy i7 laptop. Unless Youtube has done something to cause this, it almost has to be those Windows updates. Any solution? And why can't you make FF 12.0 compatible with Deng bookmarks and Real Player? All these FF update that turn off my favorite add-ons and and extensions are NOT welcomed! Can't you work out these issuye BEFORE you visit them on your users? Try working with these other providers, BEFORE publication. Bad form!

Chosen solution

by Stephenyoung

Question: What do I do now that FF says I have a security problem due to not updating Flash?

Read this answer in context 0

Helpful replies

Shunshorts has it right! The problem is FP 11.3. Something in it isn't compatible with FF. You have to FIRST uninstall the FP 11.3 and then get the archived 11.2 zip file (http://fpdownload.macromedia.com/get/.../fp_11.2.202.233_archive.zip) and open and install both the ActiveX and the plug-in and all will be well with the world. Clearly this is an Adobe screw up. Not sure exactly where the conflict resides, but it's the 11.3 update that triggered it. I've installed 11.2 and it works. Just make sure you uninstall 11.3 FIRST!

Go to answer 4

OldeGreyWoolf have you tried this. I was having your same issues but this fixed the problem. I copied and pasted the following.

Launch RealPlayer

   Click the RealPlayer icon in the upper left corner of the window and choose Preferences.
   Choose Download & Recording from the left hand panel
   Uncheck "Enable Web Download & Recording for these installed browsers"
   Click OK and close RealPlayer
   Restart Firefox

Go to answer 5

Answer 1 · 2012-06-15T08:20:46-07:00

Stephenyoung 3 solutions 2 answers

Posted
6/15/12 8:20 AM

I uninstalled Flash 11.3 restarted my computer and then installed 11.2 through the link to the zip file and things are working well. Thank you OldeGreyWoolf, your help and guidance are much appreciated!

Answer 2 · 2012-06-15T08:58:31-07:00

Stephenyoung 3 solutions 2 answers

Posted
6/15/12 8:58 AM

Chosen Solution

Question: What do I do now that FF says I have a security problem due to not updating Flash?

Answer 3 · 2012-06-15T21:20:41-07:00

14lance 0 solutions 4 answers

Posted
6/15/12 9:20 PM

Hello OldeGrayWoolf. It looks like Adobe screwed up RealPlayer in Firefox. Disabling the RealPlayer Browser Recorder though Firefox will not work. It must be done through the Microsoft program. I can watch videos again on Firefox. But what will happen to those of you who download videos??? I guess you will just have to READ on. Good Luck!

Answer 4 · 2012-06-20T12:43:38-07:00

N2KISS 0 solutions 1 answers

Posted
6/20/12 12:43 PM

having the same issue and the problem (on my end anyway) is isolated to Firefox.....I have also updated to the latest flash player, and Safari, IE, and Chrome all work perfectly fine.....Firefox is the only one I am having issues with, and it is the latest version of Firefox

Support Forum

Video won't play. No solution in forums. FF 12.0

Chosen solution

Helpful replies

Additional System Details

This happened

This started when...

Installed Plug-ins

Application

More Information

Chosen Solution