I have unwanted links on my website only appear on my computer. How do I remove them?
I have unwanted hyperlinks on my computer. Apparently only on my computer. For example, the word, "revitalize" is now underlined and in a hyperlink color. I did not put this there. How do I remove it.
Chosen solution
by mha007Perform the suggestions mentioned in the following articles:
- Clear Cookies & Cache
- Clear the Network Cache
- Make sure that you are using the "Remember History" setting as described in this article -> Settings for privacy, browsing history and do-not-track
-> Start Firefox in -> Troubleshoot Firefox issues using Safe Mode to check if your add-ons/extensions are causing the problems.
- Also see this article -> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
Read this answer in context 1Additional System Details
This happened
A few times a week
This started when...
Within last week
Installed Plug-ins
- Shockwave Flash 11.2 r202
- Google Talk Plugin Video Accelerator version:0.1.44.15
- Version 2.9.8.7308
- Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Google Update
- 4.1.10329.0
- Nitro PDF Plug-in for Firefox and Chrome
- McAfee MSC FF plugin DLL
- NPWLPG
- SiteAdvisor
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Adobe PDF Plug-In For Firefox and Netscape 10.1.2
- GEPlugin
- ActiveTouch General Plugin Container Version 105
- The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- np-mswmp
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
More Information
Please tell your website URL.
Must be you are using any text link ads on your website.
Note : Please mark the problem as "Solved" if any reply helped you out
Chosen Solution
Perform the suggestions mentioned in the following articles:
- Clear Cookies & Cache
- Clear the Network Cache
- Make sure that you are using the "Remember History" setting as described in this article -> Settings for privacy, browsing history and do-not-track
-> Start Firefox in -> Troubleshoot Firefox issues using Safe Mode to check if your add-ons/extensions are causing the problems.
- Also see this article -> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
Question owner
I cleared my cache and that seemed to do it.
Thanks so much for your willingness to help a stranger.
kennew
I'm having a similar problem after recently upgrading to Firefox 12.0. I've tried clearing the cache, running malware checks, anti-virus and no luck. The unwanted links only appear when using Firefox and not IE. My websites are NOT hacked. It also has a "FT logo on the lower left hand side of screen that links to "Fan Tracker"
How can I get rid of this?
Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
