After Upgrading to 12.0 I experience periodic crashes with Firefox
I upgraded Firefox recently and have regretted it ever since I experience periodic crashes while browsing online youtube specifically. I red some of the knowledge base here and upgraded my flash and Java as well as all of my other outdated plugins and the crash issues still persists. I use Windows 7 64 bit all my system drivers are currently up to date and I am at an absolute loss as to what is causing it at this point and am 1 crash away from switching to chrome after years of using firefox.
Chosen solution
by B_Type13X2What I got from skimming those reports is some of the respondents believe it to be linked to the Antbar extension if that's the case then I'll try uninstalling Antbar and see if that corrects the problem until a version update, if the problem persists even after uninstalling Antbar, is there an option to roll back firefox to a previously stable version?
Read this answer in context 1Helpful replies
Hey,
we're working on a fix for this crash. Please see Bug 640904 for further details.
--Tobbi
Go to answer 4Hello,
you are perfectly right. This is most certainly caused by that specific extension, it was also mentioned in a comment on that bug. Please disable it and wait until we fixed the bug.
Thanks!
--Tobbi
Go to answer 1Additional System Details
Installed Plug-ins
- Shockwave Flash 11.2 r202
- DivX Plus Web Player version 2.2.0.52
- 5.0.61118.0
- iTunes Detector Plug-in
- DivX VOD Helper Plug-in
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- RealJukebox Netscape Plugin
- RealPlayer(tm) HTML5VideoShim Plug-In
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- 12.0.1.633
- Version 1.1.8, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
- Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
More Information
Hello,
give us a Firefox Crash ID by following the steps mentioned in the Get help fixing this crash section.
--Tobbi
Question owner
bp-7aa3eddf-098d-420b-bf65-3e6772120428 bp-74bf3b2c-d3b4-4297-b003-8819e2120428 bp-34605b80-314b-4f9c-9bff-c00ca2120428 bp-d11811f3-4036-4b5c-92a1-5f5a22120428 bp-52fa0ef2-db66-4acd-8310-29c3b2120428 bp-a3c95dc5-cdab-470d-9ba4-75e7c2120428
These are all from the past 24 hours... although the 5 latest crashes happened within the past 3 hours.
Helpful Reply
Hey,
we're working on a fix for this crash. Please see Bug 640904 for further details.
--Tobbi
Modified by Tobbi
Chosen Solution
What I got from skimming those reports is some of the respondents believe it to be linked to the Antbar extension if that's the case then I'll try uninstalling Antbar and see if that corrects the problem until a version update, if the problem persists even after uninstalling Antbar, is there an option to roll back firefox to a previously stable version?
Helpful Reply
Hello,
you are perfectly right. This is most certainly caused by that specific extension, it was also mentioned in a comment on that bug. Please disable it and wait until we fixed the bug.
Thanks!
--Tobbi