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can't get Firefox to start after performing OS security updates

rondans
rondans
Posted

Just did the most recent updates on OS-X 10.6.8, and now I can't get Firefox to start. It comes up and says that it is having problems (the "embarassing" window) and that I should try closing tabs. However, it's not responding at all, so finally I have to resort to force quit. I've try cold starting the computer with no effect.

Modified by rondans

Chosen solution

by Tylerdowner

Let's try this. You said you are trying to start Firefox 8 on the problem machine? Can you try downloading Firefox 11 from www.getfirefox.com, install that, restart your computer, then see if it still acts up?

If it does, try running Firefox in Safe mode.

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  • Question details
    Product Firefox

Additional System Details

This happened

Every time Firefox opened

This started when...

I completed most recent updates to 10.6.8

Installed Plug-ins

Can't get the details because Firefox won't start

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28

More Information

Running on a MacbookPro. Can't provide more info because Firefox won't run.

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Tylerdowner
Tylerdowner
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1002 solutions 5615 answers
Posted

Chosen Solution

Let's try this. You said you are trying to start Firefox 8 on the problem machine? Can you try downloading Firefox 11 from www.getfirefox.com, install that, restart your computer, then see if it still acts up?

If it does, try running Firefox in Safe mode.