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Pull-down menu activation makes FF vanish from the screen--no freeze, just poof! Pls help!
When I try to buy something from a 'shopping cart' with pull-down option, as soon as I click on the pull-down button, FF disappears. No error message, just crashes.
Additional System Details
Crash ID
http://crash-stats.mozilla.com/report/index/bp-b2597f90-f612-479f-aaba-c4b372120318
Installed Plug-ins
- Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.1 r102
- Google Update
- Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
- 4.1.10111.0
- Adobe PDF Plug-In For Firefox and Netscape 10.1.2
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Google Updater pluginhttp://pack.google.com/
- Logitech Device Detection
- RealJukebox Netscape Plugin
- RealPlayer(tm) HTML5VideoShim Plug-In
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- 12.0.1.633
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- getplusplusadobe162100
- npmnqmp 989898989877
- Adobe Shockwave for Director Netscape plug-in, version 11.0
- Photodex Presenter Plugin 4,00,0,2442
- ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows
- DivX Web Player version 1.4.2.7
- npdivxplayerplugin
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Netscape Network Object
- DRM Store Netscape Plugin
- Npdsplay dll
- Office Plugin for Netscape Navigator
- MetaStream 3 Plugin r4
Application
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24 (.NET CLR 3.5.30729) FBSMTWB
More Information
Try to update RoboForm to the latest 7.7.4 version.
