[SOLVED] Firefox won't open after restart..Until I updated everything
When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try
Modified by AliceWyman
Additional System Details
Every time Firefox opened
This started when...
I noticed it two days ago when I clicked on a link in my email. It sad there was a problem sending the information
- Adobe PDF Plug-In For Firefox and Netscape 10.1.2
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Facebook Video Calling Plugin
- Google Update
- Shockwave Flash 11.1 r102
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
- Adobe Shockwave for Director Netscape plug-in, version 184.108.40.2069
- iTunes Detector Plug-in
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
I have currant anti virus and I ran malwarebytes several times. I'm not having any other problems. I installed Skype but it kept crashing my computer so I uninstalled it and went into the registry and removed it all. I haven't re-installed it yet
Thanks for editing your post to report the following:
UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try
I marked your question "[Solved]".
P.S. In case it helps, here is Facebook's page on its Video Calling feature. It includes a Feedback link to report a bug:
If you want to uninstall the Facebook Video Calling Plugin (which I see listed in your "More system details" list of plugins), see: http://www.facebook.com/help/?faq=247662461917444#How-do-I-uninstall-the-video-calling-plugin-from-my-computer?-
Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.