Firefox will freeze and become unresponsive when using google search from google website
Whenever I use google, which is often since it is my homepage, unless the thing I want to search for is within the first couple of auto-searches that pop up when I'm typing, the auto search will stop and if I press enter or click the search icon Firefox will freeze and I have to shut it down and try again. However, I have no problems when I try it with Firefox in Private browsing.
Chosen solution
by mha007-> Clear Cookies & Cache
-> Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Check and tell if its working.
Read this answer in context 1Additional System Details
Sites Affected
http://www.google.com
Installed Plug-ins
- Adobe PDF Plug-In For Firefox and Netscape "9.5.0"
- iTunes Detector Plug-in
- Shockwave Flash 11.0 r1
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
- 4.0.60831.0
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
More Information
Chosen Solution
-> Clear Cookies & Cache
-> Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Check and tell if its working.
Question owner
I tried this and there was no change, Firefox froze the next time I used google search.
-> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
I have the same problem with Firefox 13.0.1 and latest Flash and Nvidia versions all is running on WinXP + SP3.
Firefox freezes always when searching images on Google without crash. It doesn't matter whether FF is in private or normal mode.
I tried to resolve it with reset to default settings, cleaned cache and new profile, but the problem remains.
When this happens I just try to scroll and my Dual Core CPU is already 100% overloaded. Page is loaded I can see some results from image search, but suddenly all becomes unresponsive. After waiting for a long time I can switch and still able to work with other windows with other tabs, but when I go back to the tab with Google image search results all start again 100% CPU overload and FF is unresponsive.
Currently I have only one option to resolve it by Disable new Google Images search style. It annoying but simply using this template for search queries http://www.google.com/images?q=Firefox&sout=1 where is necessary only to place search text on q=**** in the given url.
Modified by gregorys
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
You can also try a new profile by resetting Firefox.
I haven't found malware. Firefox freezes on Google Image Search results when scrolling and CPU usage spikes. It's ok If I don't try to scroll.
Modified by gregorys
Scrolling causes Firefox Freeze.
I have also discovered in about:memory this:
Main Process
WARNING: the following values are negative or unreasonably large.
explicit/network-memory-cache
explicit/(6 tiny)
explicit/(6 tiny)/heap-unclassified
This indicates a defect in one or more memory reporters.
The invalid values are highlighted.
Explicit Allocations
210.53 MB (100.0%) -- explicit
+--4,096.00 MB ('''1945.54%''') -- network-memory-cache [?!]
+--124.37 MB (59.07%) -- js
+---76.11 MB (36.15%) -- compartment([System Principal], 0x2e8e000)
+---4,037.98 MB ('''-1917.98%''') -- (6 tiny) [?!]
+-------1.42 MB (00.67%) -- atom-table
+-------0.93 MB (00.44%) -- xpti-working-set
+-------0.21 MB (00.10%) ++ layout
+-------0.16 MB (00.08%) -- cycle-collector
+-------0.02 MB (00.01%) -- history-links-hashtable
+---4,040.72 MB ('''-1919.28%''') -- heap-unclassified [?!]
Modified by cor-el
Perform the suggestions mentioned in the following articles:
- Firefox uses too much memory (RAM) - How to fix
- http://kb.mozillazine.org/Reducing_memory_usage_-_Firefox
- Firefox uses too many CPU resources - How to fix
- http://kb.mozillazine.org/Firefox_CPU_usage
Check and tell if its working.
Nothing new, I stopped using Google to find images with FF13.
Modified by gregorys
On screen it looks like it is not scrolled but in fact it would have scrolled down. Ie It appears like GRAPHIC FREEZE.
Bug #1009201
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1009201
How to Fix Scrolling Lag and freeze in Firefox 13 ?
Start Firefox in Safe Mode to check if your add-ons/extensions or hardware acceleration are causing the problems, see this article:
Check and tell if its working normally while using Firefox in Safe Mode.
Modified by mha007
