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Gmail doesn't recognize any Firefox update and always asks for one. (And I'm using 8.0.1)

Buttwinick
Buttwinick
Posted

For a few months, Gmail has been requesting I upgrade to the newest Firefox. I always have the newest update. Currently it is 8.0.1. A few other apps, I don't remember which ones, request me to update Firefox as well--but I am! (Firefox as a browser seems to work just fine though.)

How can fix this?

Thanks,

Marty

Chosen solution

by the-edmeister

Your UserAgent string in Firefox is messed up by another program that you installed. FBSMTWB
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Read this answer in context 2

Additional System Details

This happened

Every time Firefox opened

This started when...

About two months ago.

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • McAfee MSC FF plugin DLL
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.647
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
  • Provides additional functionality on Facebook. See our web site for details.
  • NPWLPG
  • iTunes Detector Plug-in
  • Unity Player 2.5.0f5
  • Java(TM) Platform SE binary
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Musicnotes Viewer plugin 1.16.10
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • 1.5.0716.0
  • ScorchNetscapePlugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB

More Information

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the-edmeister
the-edmeister
  • Top 10 Contributor
  • Moderator
2746 solutions 21584 answers
Posted

Chosen Solution

Your UserAgent string in Firefox is messed up by another program that you installed. FBSMTWB
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

ansfield
ansfield 0 solutions 1 answers
Posted

I also have this problem.

the-edmeister
the-edmeister
  • Top 10 Contributor
  • Moderator
2746 solutions 21584 answers
Posted

Which version of Firefox do you have installed?
Help > About Firefox