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My Norton Tool Bar became deleted somehow. I need it so my Norton Internet Security Auto Fill feature will work. How do I get this back on the menu bar?

Luv2Cruise
Luv2Cruise
Posted

My Firefox Browser page use to have a Norton Safe Search Bar within the tool bar area. It has to be active thereon otherwise the Auto Fill feature of Passwords for websites I visit - which require my user name AND password - will not be filled in automatically by the Norton Internet Security 2011 software that I have on my computer. My Question: HOW do I get that Norton Search Bar back on my Firefox Browser Page?

Chosen solution

by ajgodinho

I use Norton 360 as well and had to enable the two Norton add-ons (see below) when I upgraded to Firefox 8.0:

  • Norton Toolbar 2011.7.3.6; and
  • Symantec IPS 3.2.

In your case as well, since you've used it before, the add-ons may still be installed, you just need to enable them, like I had to do. Firefox 8.0 automatically disables add-ons.

To see if the above add-ons are still installed, you can:

  • go to \Firefox\Add-ons;
  • click on Extensions;

...and you should find them there. If not, you will have to install them. You can use the links that Swarnava and the-edmeister have provided above.

Read this answer in context 10

Helpful replies

I had the same problem before, but i figured it out. This answer might be a bit late now.... 

           1. Open the Norton program.
           2. Scroll under PC protection and select Run Live Update
           3. Repeat step 2 until there isn't anymore updates available.
           4. Restart the PC
           5. Open Firefox browser
           6. If the toolbar isn't there, press Ctrl+shift+A
           7. Under extensions enable the Norton toolbar.
Go to answer 5
  • Question details
    Product Firefox

Additional System Details

This happened

Just once or twice

This started when...

Norton software message popped up on my screen saying it wanted to change/modify my Firefox Browser. I didn't click yes. Instead I clicked on the "X" in the upper right hand corner.

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

I have contacted Norton twice, but they have not yet been able to help me.
I deleted Firefox software and reinstalled it. But I have been unable to get that Norton Search Bar back on the home page of my Firefox browser; and I DO NOT remember HOW I got it in the first time I downloaded (started using) Mozilla Firefox Browser.

Close
Swarnava
Swarnava
  • Top 25 Contributor
475 solutions 3094 answers
Posted

See:

let me know how it goes

the-edmeister
the-edmeister
  • Top 10 Contributor
  • Moderator
2770 solutions 21722 answers
Posted

You may need to update to a 2012 version of NIS to get Firefox 8 compatibility.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-8-Support-for-Norton-Toolbar/td-p/581516

ajgodinho
ajgodinho 31 solutions 125 answers
Posted

Chosen Solution

I use Norton 360 as well and had to enable the two Norton add-ons (see below) when I upgraded to Firefox 8.0:

  • Norton Toolbar 2011.7.3.6; and
  • Symantec IPS 3.2.

In your case as well, since you've used it before, the add-ons may still be installed, you just need to enable them, like I had to do. Firefox 8.0 automatically disables add-ons.

To see if the above add-ons are still installed, you can:

  • go to \Firefox\Add-ons;
  • click on Extensions;

...and you should find them there. If not, you will have to install them. You can use the links that Swarnava and the-edmeister have provided above.

Luv2Cruise
Luv2Cruise
Posted

Question owner

Thanks! I did what you suggested and my Norton Toolbar is again active and the Auto Fill feature is working again. Thanks for your help!

Pandy_Yang
Pandy_Yang 0 solutions 1 answers
Posted

Helpful Reply

I had the same problem before, but i figured it out. This answer might be a bit late now.... 

           1. Open the Norton program.
           2. Scroll under PC protection and select Run Live Update
           3. Repeat step 2 until there isn't anymore updates available.
           4. Restart the PC
           5. Open Firefox browser
           6. If the toolbar isn't there, press Ctrl+shift+A
           7. Under extensions enable the Norton toolbar.
Luv2Cruise
Luv2Cruise
Posted

Question owner

Thanks for your reply, Pandy_Yang. The problem was resolved - everything is working okay.

Luv2Cruise

MarlaGarrett28
MarlaGarrett28 0 solutions 1 answers
Posted

Thank you so much for your answer to the Norton Toolbar Problem. Your post should be #1 on the list of fix's. Thanks again yours was the only one that worked for me.

Modified by MarlaGarrett28