X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox
mozilla

Support Forum

This thread was closed. Please ask a new question if you need help.

When using gmail (and maybe at other times too) I get repeated pop-ups stating [JavaScript Application] Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function. How can I stop this?

ChrisRonald
ChrisRonald
Posted

In addition to the above-mentioned pop-up message, sometimes I get the following:

[JavaScript Application] Exc in ev handl: Error: Bad NPObject as private data!

These pop-ups prevent me from doing anything on the computer until I close the pop-up window, which is sometimes quite difficult.

Chosen solution

by the-edmeister

Are you using the McAfee Site Advisor? It has been causing that message to appear. Disable it in the Add-on Manager tab > Extensions until McAfee can fix it.

Read this answer in context 9
  • Question details
    Product Firefox

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.9
  • Version 2.2.2.0
  • np-mswmp
  • npunagi2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Curl RTE 3.0 Plug-in
  • Curl RTE 3.0 API Detector
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Shockwave Flash 10.3 r183
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • SiteAdvisor
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:6.0.1) Gecko/20100101 Firefox/6.0.1

More Information

Close
the-edmeister
the-edmeister
  • Top 10 Contributor
  • Moderator
2770 solutions 21725 answers
Posted

Chosen Solution

Are you using the McAfee Site Advisor? It has been causing that message to appear. Disable it in the Add-on Manager tab > Extensions until McAfee can fix it.

ChrisRonald
ChrisRonald
Posted

Question owner

I have done as you suggested. I'll see if it helps and revert. Many thanks.

bboyd2
bboyd2 0 solutions 1 answers
Posted

Tried to check to see if McAfee Site Advisor is enabled... but now the Add-on Manager won't load... opens a new tab, but then just spins. What's going on?

ChrisRonald
ChrisRonald
Posted

Question owner

I'm not computer-literate enough to answer your question, but I can confirm that the solution that was recommended to me has indeed worked, and I have had no problem with these pop-ups for the last week. - Chris.

the-edmeister
the-edmeister
  • Top 10 Contributor
  • Moderator
2770 solutions 21725 answers
Posted

@bboyd2

Click on the Extensions item on the left-side when the Addons Manager opens.