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I cannot open a new tab with ctrl + T, or by double clicking or by right clicking

syejja
syejja
Posted

I cannot open a new tab with ctrl + T, or by double clicking or by right clicking, i was using 3.6.18 before when i started facing this problem, than i uninstalled the firefox and reinstalled Firefox - 3.0.6, still the issue has not been resolved, i need help asap as cannot work without new tabs.

Additional System Details

This happened

Every time Firefox opened

This started when...

1 week back, dont know the exact reason

Installed Plug-ins

  • RadioPI Plugin Stub for 32-bit Windows
  • My Web Search Plugin Stub for 32-bit Windows
  • MindDabble Plugin Stub for 32-bit Windows
  • iWon Toolbar Plugin Stub for 32-bit Windows
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape
  • npunagi2
  • Google Update
  • Shockwave Flash 10.3 r181
  • MindDabble Installer Plugin Stub for 32-bit Windows
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.6) Gecko/2009011913 AskTbAPLV5/3.12.2.16749 Firefox/3.0.6

More Information

I was using 3.6.18 before when i started facing this problem, than I uninstalled the firefox and reinstalled Firefox - 3.0.6, still the issue has not been resolved

Close
cor-el
cor-el
  • Top 10 Contributor
  • Moderator
8461 solutions 80000 answers
Posted

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbAPLV5/3.12.2.16749

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).