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Youtube videos are blank black screen only on my firefox browser.

helpthisgame
helpthisgame
Posted

I can't play any youtube videos on my firefox. All my programs are update to date. Also youtube videos are working for my internet explorer but not on my firefox. I have the latest version 3.6.13

I'm on a PC 32 bit home basic vista.

Modified by helpthisgame

Chosen solution

by cor-el

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Read this answer in context 18

Helpful replies

I was having this problem too, disabling extensions and add ons did not work and neither did safe mode. However I found that it was fine when I used in private browsing. So I flushed the cache and the cookies and everything started working perfectly again. You may lose some settings though when you flush your cookies.

Go to answer 46

I had the same problem, deleting the history and all cockies was the solution.

Go to answer 42
  • Question details
    Product Firefox

Additional System Details

Sites Affected

http://youtube.com

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • LogMeIn, Inc. Remote Access Components
  • np-mswmp
  • ijji Web Launching Plugin for FireFox
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.1 r102
  • DivX Web Player version 2.0.3.4
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • 4.0.51204.0
  • Office Live Update v1.3
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Version 0.9.18, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
  • Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
  • Version 1.1.5, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 BTRS30790 Firefox/3.6.13 ( .NET CLR 3.5.30729)

More Information

I can't play any youtube videos on my firefox. All my programs are update to date. Also youtube videos are working for my internet explorer but not on my firefox.

Close
Waffleuppagus
Waffleuppagus 0 solutions 2 answers
Posted

I followed the suggestion of clearing cache and cookies and it worked a treat. Open Firefox, click on TOOLS in the top bar, click CLEAR RECENT HISTORY, set TIME RANGE to EVERYTHING, select COOKIES and CACHE then hit CLEAR NOW......BINGO (I hope).

scarletpen
scarletpen 0 solutions 5 answers
Posted

What is the problem with Adobe flash + Firefox??? If I can play a Youtube video, I can't load pix on FB (or elsewhere). I have a Mac (OS X 10.6.8). When I fix one piece, the other remains a problem. I have removed, reloaded, cleared cookies, etc. repeatedly. Help. I could use Chrome and none of this would be a problem but I prefer to use Firefox, although...

scarletpen
scarletpen 0 solutions 5 answers
Posted

I found this only partially helpful.

Corliya
Corliya 1 solutions 46 answers
Posted

helpthisgame posted a year ago and the post is now: Modified February 22, 2012.. Anyway, the newest Firefox is a whole different version. To help fix Flash, there's the Beta; Currently @ http://labs.adobe.com/downloads/flashplayer11-2.html

scarletpen
scarletpen 0 solutions 5 answers
Posted

I tried the fix you suggested. It did not work. The link goes to Adobe Labs. Fine. I uninstalled Adobe. Then I installed Adobe and, I believe, 2 debuggers appropriate for Mac OS X (32-bit fix suggested for 32-bit and 64-bit).

It is not working. YouTube = blank screen. Please, any suggestions?

amplifier12
amplifier12 0 solutions 2 answers
Posted

I am having the same problem. I checked if my plugins have updates and it says my flash has an update so I tried to get the update and it still says it can be updated. I've tried installing the update several times now. I've uninstalled firefox reinstalled. I've downloaded the firefox beta and still nothing works on youtube. All other sites work fine with videos. I did try disabling adblock also.

Waffleuppagus
Waffleuppagus 0 solutions 2 answers
Posted

amplifier12, I'm not any sorta wiz' but the method I used , posted earlier in this thread' worked a treat, your prob' is pretty much the same as mine was, give it a try.

stuart7491
stuart7491 0 solutions 9 answers
Posted

thanks, i am up and working, yeah

stuart7491
stuart7491 0 solutions 9 answers
Posted

thanks up and running yeah

John99
John99
  • Top 10 Contributor
  • Moderator
433 solutions 5823 answers
Posted

By all means read the tips in this thread, and if one works mark it as helpful, but this thread is a year old and so if you wish to ask a question you would be better starting your own new thread by asking a new question.

Follow the prompts from /questions/new <-- clickable link--

amplifier12
amplifier12 0 solutions 2 answers
Posted

Strange I thought I already cleared that but now it works fine. Thanks

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