firefox crashes constantly regardless of webpage
firefox is crashing constantly
Helpful replies
I have to join the chorus. Firefox completely hoses at least twice a day, usually in the middle of work that ends up being lost. FRUSTRATING!!!!!
The only way to resolve the problem is to end the process in Task Manager, which shows unbelievable suction of memory resources. Talk about the Big Gig Mozilla in the room. Back to IE.
Go to answer 21Since the "new improved" versions have come out, there have been a lot of crash reports from a lot of people. It's clear that the problem relates to the "new improved" versions, and that the problems are NOT insignificant. To suggest that the problems relate to something unique to a particular user's machine, operating system etc. is not at all helpful. The problem's cause is generic, and the solution should also be generic. I've been experiencing these crashes for the last few months, and quite frankly it's not worth my time to go through the effort and exercise to find the unique feature that may be the source of the problem.
Firefox has had more than an ample opportunity to fix the problem, and it hasn't done so. I'm switching to Google Chrome.
Go to answer 74Additional System Details
Installed Plug-ins
- -Zylom Plugin
- 6.0.12.732
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealJukebox Netscape Plugin
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
- Default Plug-in
- BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
- Shockwave Flash 10.1 r53
- Adobe Shockwave for Director Netscape plug-in, version 11.5
- GEPlugin
- NPWLPG
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- My Web Search Plugin Stub for 32-bit Windows
- Allows browsing on RealArcade sites with Mozilla browsers.
- RealPlayer(tm) HTML5VideoShim Plug-In
- Google Update
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729; .NET4.0C)
More Information
The culprit is Itunes 10.5.02 update . I just uninstalled it and firefox stopped crashing!
Modified by ihateitunes
For me uninstalling Quicktime software (specifically 7.7) stopped my firefox crashes. I have Quicktime 7.69 version installed with no problems
I have this problem as well. It's becoming so persistent that I've begun using a Opera and IE in tandem. There are times when I leave the computer and come back to find firefox has crashed.
I turned off "Use hardware acceleration when available", because I thought it might help, but still no luck. I've also made sure each addon is up to date, but again this didn't remedy the problem.
Any help it getting this resolved would be appreciated. I'd rather not have to use two separate browsers to do what I did with Firefox.
I've included a screenshot of my submitted crash reports, in addition to a list of my 11 most recent submitted reports. On most occasions I don't submit a crash report, especially if multiple crashes occurred in the same day.
- bp-c7564373-e2be-44d3-a6ed-c60772120226 26/02/2012 9:08 AM
- bp-a44cea15-8893-476e-87eb-96c2e2120226 25/02/2012 7:18 PM
- bp-0f97ecf4-3d80-4421-b078-13d522120225 24/02/2012 7:41 PM
- bp-e7559f5a-bd66-4c65-ac94-579872120223 23/02/2012 6:40 AM
- bp-94b95ef2-4e23-442a-a350-5be862120223 22/02/2012 8:50 PM
- bp-d0ef93f3-eaf3-4f6e-8258-97ef02120220 20/02/2012 12:41 PM
- f810f836-0c22-41c5-a323-b0b2cfc252ab 19/02/2012 4:36 PM
- bp-9df1cac2-921e-4c6e-889b-832df2120214 14/02/2012 6:11 AM
- bp-275eef73-30b6-47b7-92ff-dd2bc2120212 12/02/2012 9:43 AM
- 96e4be38-9dbc-49f6-b05f-78d6d41bae75 06/07/2011 11:22 AM
Modified by LoK_58
Anyone having crashes
By all means read this thread and any tips and advice it contains. Please however bear in mind that this is a very old thread initially started when Firefox 3.6 was in use, but the current Release is version 10.0.2 No one is actively offering any help or advice in this thread.
- please start your own new thread
LoK_58
Sorry you are having so many problems with Firefox.
- Is it only Firefox that crashes?
- Have you tried in Firefox's Troubleshoot Firefox issues using Safe Mode ?
- and with all plugins disabled
- it would also then be worth trying starting in Windows own Safe mode in addition to the above.
- Have you tried to rule out the possibility of malware by scanning with multiple up-to-date tools.
P.S. it is probably a good idea for you to start a new thread also
Modified by John99
http://forums.mozillazine.org/viewtopic.php?f=38&t=2426129
I found that post and tried the suggestion.
I changed "dom.ipc.plugins.enabled" to false, as it seems my issue mostly occurred when I was trying to access gmail. So far so good, but I'll continue to monitor things and see how well they hold up.
@John99 Thanks for responding so quickly.
LoK_58
Glad you fixed the problem, lets hope it stays fixed.
Changing that pref may result in crashes that only previously stopped say FlashPlayer working now bringing down the entire browser. There is conjecture in the thread you linked to that security software not recognising plugincontainer.exe operation could be the cause of the crashes, it may be worth investigating that as it could result in a better solution if the security software can be re-configured.
For an explanation of the changes you have made scroll through the article:
You have quite a list of crashes, I looked at some of those reports and the crash signature is not always the same, you may yet find that some crashes still occur.
Hey man. this has been killing me on every single one of my firefox browsers on three different computers. i have the speeddial 0.9.6.4 and gmail watcher 1.48 on all of my browsers. Here are some of my crash reports. bp-e1aacb2a-9b94-44e6-ad52-ed6d321202282/27/2012 8:30 PM bp-1606c976-5bab-4440-93b6-cc62c21202282/27/2012 8:25 PM bp-e615db6c-847f-41d8-baac-bf51c21202282/27/2012 8:23 PM bp-906b808d-327e-4770-83ac-a191f21202282/27/2012 8:16 PM bp-47111840-914b-4613-ae39-b9ec721202282/27/2012 6:40 PM bp-2c19ecbf-6dde-42e6-a096-86e2221202282/27/20126:27 PM bp-bf79b630-7b29-486c-9bd8-fb53721202282/27/2012 5:16 PM bp-534c8ac5-b870-499e-a99c-eb12921202282/27/2012 5:10 PM bp-46fa52e4-88e8-4639-9e9c-0c0e321202282/27/2012 4:14 AM bp-dd4c5700-2be6-4359-bfdb-5642121202282/27/2012 4:11 PM bp-09a888a4-dee3-4875-8987-72b6921202272/27/2012 12:11 AM bp-cb783b8e-8737-42c8-87f8-ee3ff21202252/25/2012 2:03 PM bp-c18f6fab-6b85-41cc-9cf0-05a6721202232/22/2012 5:07 PM bp-88b53e63-2f3b-41c9-b5f2-017f021202222/22/2012 3:26 PM bp-1fb2c377-61f3-4d79-bca8-3b91421202182/18/2012 11:45 AM bp-221a7a2a-135e-421b-a623-540c221202172/16/2012 6:51 PM bp-52eee50a-b50c-4ddc-bb74-8902921202132/13/2012 3:29 PM bp-004b5c27-314e-467a-903c-c8c8e21202132/13/2012 1:42 PM bp-c12e9167-8193-4084-b121-a407821202132/13/2012 1:24 PM bp-aebdea77-133d-4982-b5af-905b421202102/9/2012 11:51 PM bp-06b510fe-6acd-485e-8145-c65c421202102/9/2012 11:50 PM
I note at least one of those crashes is related to Internet Content Filter, but this is an old thread and not; in my opinion; the place to discuss your problem.
May I ask you please to start a new thread. Include a couple of CrashIDs from each of the three computers. Follow the advice in Firefox crashes - Troubleshoot, prevent and get help fixing crashes. You must also try firefox in Troubleshoot Firefox issues using Safe Mode and with all plugins disabled. If Firefox crashes in such a status again please provide Crash IDs
edit
icf.dll is probably a McAfee file
so it is apparently another problem related to McAfee use.
Modified by John99
Fingers crossed I think I may have fixed it??
I was getting flash crashes constantly.
I removed NVidia Firewall and updated Firefox to V11 Seems to be cured for now :)
This is an old thread, inevitably some of the information is now out of date.
- I commented above with some info
- It is best to start your own thread with further questions follow the prompts and links from /questions/new <-- clickable link -- (blue) --
- in addition to Firefox crashes - Troubleshoot, prevent and get help fixing crashes if you have problems with Flashplayer crashes see
Add-ons: {ab91efd4-6975-4081-8552-1b3922ed79e2}:1.0.6.1,{20a82645-c095-46ed-80e3-08825760534b}:0.0.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0.2 AvailableVirtualMemory: 1974833152 BuildID: 20120312181643 CrashTime: 1332053830 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1332052421 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 316 StartupTime: 1332053829 SystemMemoryUsePercentage: 66 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 11.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Irda [IrDA] : 2 : 1 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{412A8F43-89BB-4C67-B426-09383284806B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{412A8F43-89BB-4C67-B426-09383284806B}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6C0D55B9-7E76-4048-83B4-BA7232046F38}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6C0D55B9-7E76-4048-83B4-BA7232046F38}] DATAGRAM 6 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5F2E5A16-93BF-4166-9A96-1B5F61DC83D6}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5F2E5A16-93BF-4166-9A96-1B5F61DC83D6}] DATAGRAM 2 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7FF1805A-FB03-4C5D-B7A3-14922542F5E8}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7FF1805A-FB03-4C5D-B7A3-14922542F5E8}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{412A8F43-89BB-4C67-B426-09383284806B}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{412A8F43-89BB-4C67-B426-09383284806B}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] DATAGRAM 5 : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.
I already posted above the details of crash. How can it be fixed? I again post the above details here also: Add-ons: {ab91efd4-6975-4081-8552-1b3922ed79e2}:1.0.6.1,{20a82645-c095-46ed-80e3-08825760534b}:0.0.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0.2 AvailableVirtualMemory: 1974833152 BuildID: 20120312181643 CrashTime: 1332053830 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1332052421 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 316 StartupTime: 1332053829 SystemMemoryUsePercentage: 66 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 11.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Irda [IrDA] : 2 : 1 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{412A8F43-89BB-4C67-B426-09383284806B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{412A8F43-89BB-4C67-B426-09383284806B}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6C0D55B9-7E76-4048-83B4-BA7232046F38}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6C0D55B9-7E76-4048-83B4-BA7232046F38}] DATAGRAM 6 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5F2E5A16-93BF-4166-9A96-1B5F61DC83D6}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5F2E5A16-93BF-4166-9A96-1B5F61DC83D6}] DATAGRAM 2 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7FF1805A-FB03-4C5D-B7A3-14922542F5E8}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7FF1805A-FB03-4C5D-B7A3-14922542F5E8}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{412A8F43-89BB-4C67-B426-09383284806B}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{412A8F43-89BB-4C67-B426-09383284806B}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F775BCB8-F337-4282-88BE-C611D0FF0FEF}] DATAGRAM 5 : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.
Please help me out.