plugin container is eating 90 percent of cpu
plugin-container is eating 90 percent of cpu when we usually look videos in youtube. Earlier this was not happening. It started in last two days. Kindly request you to solve this problem
Not sure how often
== running flash movies
My computer nearly stops since updating Firefox (and gaining this Plugin-container.exe abomination). Come on Firefox, I have changed from IE because it is rubbish don't make me think the same about you.Go to answer 9
Issues of this sort are, unfortunately, more common and the we'd like them to be. However, they tend not to be cause by Firefox itself, but rather by software that is running either inside or alongside it, such as add-ons or firewalls. Since these issues have a broad span of possible causes, you need to diagnose your problems before fixing them. Follow these instructions to the line, as they'll probably help you diagnose and fix the problems you're having.
- run Firefox in safe-mode to disable all extensions, themes and plugins. If this fixes your problem, be it with RAM or CPU usage, then you know it's a problem with add-ons (plugins, themes or extensions). Proceed to number 2. If safe-mode doesn't fix your problem, then read bellow, after this list;
- update all extensions (go into Tools > Add-ons > Extensions > Find Updates), themes and plugins (see this page in your Firefox. If this doesn't solve the issues, proceed to the following number;
- disable all extensions, themes and plugins in your Firefox (not running safe-mode). This is temporary and for diagnostic purposes only. Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you actually want that plugin to be enabled. It's best to keep the overall number of enabled plugins as low as possible. When you encounter problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all. If you need support for a problematic plugin, you need to contact its author for support;
- enable one extension at a time. Again, be certain that you actually want that extension to be enabled. As with plguins, it's best to keep the overall number of enabled extensions as low as possible. Also, try the theme you want to have installed so see if that is what's causing the problem. When you encounter problems, you know you've found a problematic extension/theme, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all. Just the same as with plugins, if you need support for a problematic extension/plugin, you need to contact its author;
- if you've followed my instructions above, you're done! You've fixed your problems with problematic add-ons. If you want to keep using those problematic add-ons, please contant their authors for support.
Ok, now... If disabling all extensions and plugins through safe-mode didn't work to fix your problems (or, in other words, if you've just read number 1 on the list above and come straight here), then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Detecting which program it is may be tricky, but the following list should help you. Make sure you follow it carefully. Don't forget to answer the question on the last point, if nothing else helps.
- try reinstalling Firefox. No data will be lost. You can get the latest version (for free, as always) at getfirefox.com. Make sure you uninstall Firefox prior to reinstalling it. For help installing Firefox, see this support article. If that doesn't fix the problem, proceed;
- do a virus/malware check on your computer. See this support article for help on this point. This is a very important step, so please pay attention to it. If your problem is not due to viruses/malware, proceed;
- disable all software running in the background that you don't want to have running in the background (in Windows operating systems, this is done by pressing WINDOWS+R in your keyboard, typing msconfig and pressing Enter; now, under the Startup tab, you can uncheck the software you don't want, and reboot your system for changes to take effect; if you're unsure of what software you want running, ask someone with more experience). If this doesn't fix your issues with Firefox, proceed;
- check if your firewall/antivirus/security suite is conflicting in any way with Firefox's normal behavior. Check for enabled functions/features that you don't want and/or may be causing problems with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable them temporarily to see whether or not that's true. If this doesn't solve the issues, proceed to the following number;
- check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem, it's remotely possible. If this doesn't work, proceed to the following point;
- update your modem/router software. There have been some reports that some modem/router software may cause Firefox and other browsers to loose performance and/or stability. If updating doesn't fix your issue, try other versions of the software, if possible. If you need support with this, contact your modem/router manufacturer. If this doesn't help, proceed;
- if you are using a Windows operating system, clean up your OS registry using appropriate software. There have been reports that badly maintained Windows Registries may case problems with Firefox. If this doesn't help, see the following point;
- please try creating a new temporary Firefox profile (managing profiles) and see if the issues persist. Please report the results, so we can help you further.
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape
- Default Plug-in
- Shockwave Flash 10.1 r53
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:220.127.116.11) Gecko/20100611 Firefox/3.6.4
I had this problem and found that it was caused by a specific Flash advertisement on a page that I visited often. The flash file used a random falling snowflakes effect which used huge amounts of CPU, especially on single-CPU machines.
Modified by sebastian101
I have had a similar problem where unknown content on certain web pages cause plugin-container.exe to use high CPU usage. My Pentium (4) 2.80 GHz CPU starts roasting, using 100% for plugin-container.exe. The offending content may have been specific advertisements. I can go to the same web page another time and I don't have the problem.
On older versions of Firefox without plugin-container.exe, that same situation would cause Firefox to use high CPU usage. As soon as I back off the page the high CPU usage would subside, as it still does now.
I don't have many plugins and I suspected the Flashplayer, so I first disabled plugin Shockwave Flash (10.0.22.87) and the problem immediately stopped. I enabled the Shockwave Flash plugin, and again had the problem. So for me, the problem was pinpointed.
I looked for a newer version of Shockwave Flash for Windows XP 32-bit (Firefox) and so far have not had any success.
I tried the "Check to see if your plugins are up to date" link from the Add-ons Manager. That takes me to the Mozilla Plugins check page, but the page status gets stuck at "transferring" even though Bytes are no longer being received and nothing ever shows for the status of my plugins. I had several plugins enabled at the time, including Shockwave Flash. That Mozilla Plugins check page has never worked for me.
EDIT I found the latest version of Flashplayer (18.104.22.168) on the Adobe site and downloaded the installer file. I ran the installer and the download status window appears and after a short while, I get the message, " Can not find reliable source." I tried again, and the second time I get the message, "Download timed out." I guess the Adobe servers are down.
I tried running the installer application one more time and now I get script errors when I run the installer, before the download initializes. I have to close the installer with Windows task manager.
EDIT I finally downloaded the full file version of Adobe Shockwave Flash version 22.214.171.124 and installed it. It was impossible to use the Adobe installer application download, since it doesn't get a reliable connection to a server when it is run.
Anyway, with the latest Shockwave Flash version I still get hi CPU usage for plugin-container.exe on certain web pages with advertisements.
Modified by Beeper38
OK, I have followed all steps listed in the following article.
"The plugin-container.exe is using 100% cpu usage???"
With only Shockwave flash 126.96.36.199 runninng, which has to be for video to play, I am still having the problem.
I upgraded from XP to Windows 7, and installed a new video card.
I also tried the Beta version of FF.
The plug-in is still using 50% of my CPU.
Problem doesn't occur in IE9.
But hey, if I wanted to use IE I wouldn't be making this post.
I have also installed the following add-ons- Adblock pluss 2.03 Flashblock 188.8.131.52 and enable my "Symantec Intrusion Prevention 10.1.1.8".
After enabling these add ons there was and increase in FireFox CPU ussage. This seems to spike off and on depending on my surfing activities.
I suppose I can live with this.
Notice from moderator
This thread is being locked due to its large size which is making it hard & confusing to give support to specific individual users. So to avoid a unorganized situation like this, it helps us give you one-on-one support if you post in a thread of your own.
To start a new thread, use this link: https://support.mozilla.org/en-US/questions/new
The main reason we ask people to do that, is that a new thread will auto detect info about your system like your OS, Firefox version and Plugins. That way we can look and see if anything stands out. Also make sure you fill out the Troubleshooting Information section by going to Help > Troubleshooting Information in Firefox and copying and pasting that info there using the "Copy to clipboard" button. It'll help us see what add-ons (which are different from plugins) you have and if we see you have one we know is a troublemaker we can tell you really quick.