Several sites state my browser is unsupported although I have ver. 3.6.3
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.7; .NET CLR 2.0.50727) Gecko/20070914 Firefox/2.0.0.7
I've tried resetting: general.useragent.extra.firefox;Firefox/3.6.3 but "reset" is grayed out. PLEASE HELP. I have updated FF again, hoping it would fix the problem but the more updated FF is, the more websites 'warn' me of being outdated and/or unsupported browser!! Thanks so much for any help!
URL of affected sites
http://www.docs.google.com, youtube.com, firefox add-ons
Chosen solution
by rjohnson19The preference you probably need to reset is general.useragent.override, since its your whole useragent, and not just the Firefox part, that is wrong.
- Type about:config in the URL bar and hit Enter
- If you see a warning, you can confirm you want to proceed.
- Filter = general.useragent.
- Right-click the preferences that are bold, one line at a time, and select Reset,
- Then restart Firefox
See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using
Read this answer in context 2Additional System Details
Installed Plug-ins
- -getplusadobe15235
- NPCpnMgr
- npmnqmp 989898989877
- COL Plugin
- Adobe Acrobat Plug-In Version 7.00 for Netscape
- 1.6.0021.0
- WindizUpdate for Firefox, Mozilla, Opera and Netscape; version 2.0.2007.0309. For details, visit windizupdate.com
- np-mswmp
- Adobe Shockwave for Director Netscape plug-in, version 10.2
- DivX Web Player version 1.4.0.233
- npdivxplayerplugin
- Coupons, Inc. Coupon Printer DLL
- 1.9.0009.1
- Java(TM) Platform SE binary
- Default Plug-in
- Shockwave Flash 10.0 r45
- Delivery Network Acceleration by BitTorrent™
- Provides additional functionality on Facebook. See our web site for details.
- The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
- Adobe Shockwave for Director Netscape plug-in, version 11.5
- Picasa plugin
- Yahoo Application State Plugin version 1.0.0.7
- 3.0.50106.0
- Office Live Update v1.4
- NPWLPG
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- Version 0.8.6c, copyright 1996-2006 The VideoLAN Teamhttp://www.videolan.org/
- Java Plug-in 1.6.0_12 for Netscape Navigator (DLL Helper)
Application
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.7; .NET CLR 2.0.50727) Gecko/20070914 Firefox/2.0.0.7
More Information
over 60
Chosen Solution
The preference you probably need to reset is general.useragent.override, since its your whole useragent, and not just the Firefox part, that is wrong.
- Type about:config in the URL bar and hit Enter
- If you see a warning, you can confirm you want to proceed.
- Filter = general.useragent.
- Right-click the preferences that are bold, one line at a time, and select Reset,
- Then restart Firefox
See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using
Additional Problems Some of your plugins are out of date. Consider running a Plugin Check and updating them for security and stability improvements.
In particular, Adobe Acrobat Plug-In Version 7.00 for Netscape is a very old version of the Adobe PDF plugin and is known to cause crashes.