Why wont Youtube videos load when using Firefox 3.6.3?
I've been having issues with youtube when using firefox, the video doesnt load or show up for that matter its just a black screen where the video should be and on the bottom left hand corner of Mozzilla it says "done" I've tried everything, I updated java and flash but nothing seems to work. What can I do? I know I can use other web browsers but I really want to fix this
URL of affected sites
Additional System Details
Installed Plug-ins
- -Shockwave Flash 10.0 r45
- getplusplusadobe16263
- Office Plugin for Netscape Navigator
- np-mswmp
- 1.9.0009.1
- Hotbar Firefox Plugin
- Default Plug-in
- Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- iTunes Detector Plug-in
- NPWLPG
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
More Information
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search 8.5.0.429 true {3f963a5b-e555-4543-90e2-c3908898db71}
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
Skype extension for Firefox 3.3.0.3971 true
StumbleUpon 3.64 true
Java Console 6.0.20 true
Adobe DLM (powered by getPlus(R)) 1.6.2.63 true
There are a few reasons why youtube might be broken:
- An extension may be causing the problem: try the steps at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Bad item stored in the Browser Cache: Follow the steps at How to clear the Firefox cache.
- Firewall software is blocking some resources on the page: see Configure firewalls so that Firefox can access the Internet
If none of this works, let me know if Flash video from other sites work. Here are a few you can try:
Question owner
I have the same problem and found a solution.
the flash plugin 10.0 r45 is not compatible with firefox 3.6.3, change the flash plugin to 10.1 r53 would resolve this issue. Firefox_Flash_Plugin_10.1_r53.7z
Question owner
how do u change the flash plugin? i downloaded it and i dont know where to put that file