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Total questions: 78

3 questions in the last 24 hours have no reply. Help solve them!

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has this problem

change sync key

I have changed my Firefox 26-digit sync recovery key on my laptop. Now I want to update my recovery key or pair as a new device my android nexus 4 that has Firefox and is… (read more)

I have changed my Firefox 26-digit sync recovery key on my laptop. Now I want to update my recovery key or pair as a new device my android nexus 4 that has Firefox and is synced with my old recovery key. How do I do that? Thanks.

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1

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11

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1

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Cannot complete search in firefox.

Any attempt to use a search engine [Google,Bing Yahoo etc] in firefox on my laptop results in a time out error, all other site load without problem and no problem with ot… (read more)

Any attempt to use a search engine [Google,Bing Yahoo etc] in firefox on my laptop results in a time out error, all other site load without problem and no problem with other PC/mac/ipad etc. Just one laptop running XP.

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0

new this week

25

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2

have this problem

Image path displays instead of image

Firefox v20.0.1, Win7 32 bit. This web page ( http://zone.ni.com/devzone/cda/epd/p/id/5336 ) does not display the "flowchart"image at the bottom of the page immediately f… (read more)

Firefox v20.0.1, Win7 32 bit. This web page ( http://zone.ni.com/devzone/cda/epd/p/id/5336 ) does not display the "flowchart"image at the bottom of the page immediately following the text "The following is a map of other documents..." On a correctly working page, the image is a flowchart "navigation" image that opens new pages depending on where you click on it. In firefox only a box with an ftp path to the image is displayed in its place. I have seen the problem on other web pages as well.

Actions taken: The pages displays correctly in IE v10. This problem happens on one computer. Different computer, same firefox version displays correctly. Different computer older firefox version (v17?) displays correctly.

  • I have tried disabling all plug-ins and extensions.
  • I have created a new profile. Seems like the first time I did this, the page displayed correctly, but when I refreshed (F5) the image is gone and the ftp path box is displayed. Subsequently created new profiles do not display the page correctly.
  • I have tried resetting Firefox and the page still is not displayed correctly.

Troubleshooting: Ctrl-shif-K, opened the Web Console, cleared the console output, refreshed the page by pressing Ctrl-F5. The following is several lines following the first error on the console:

[09:12:29.360] Unknown property '-moz-border-radius'. Declaration dropped. @ http://zone.ni.com/widgets/share/addthis/1.0/css/share.css:11

[09:12:29.360] Expected declaration but found '*'. Skipped to next declaration. @ http://zone.ni.com/widgets/share/addthis/1.0/css/share.css:13

[09:12:29.406] GET http://ct1.addthis.com/static/r07/core076.js [HTTP/1.1 200 OK 167ms]

[09:12:29.392] Unknown property 'size'. Declaration dropped. @ http://zone.ni.com/css/global/us/zoneprint.css:15

[09:12:29.392] Expected declaration but found '@bottom-center'. Skipped to next declaration. @ http://zone.ni.com/css/global/us/zoneprint.css:17

[09:12:29.497] GET http://zone.ni.com/css/global/us/thecore.css [HTTP/1.1 200 OK 26ms] [09:12:29.452] Expected identifier for class selector but found ' '. Ruleset ignored due to bad selector. @ http://zone.ni.com/css/global/us/thecore.css:115 [09:12:29.453] Error in parsing value for 'filter'. Declaration dropped. @ http://zone.ni.com/css/global/us/thecore.css:259

[09:12:29.453] Error in parsing value for 'cursor'. Declaration dropped. @ http://zone.ni.com/css/global/us/thecore.css:259

Any help is greatly appreciated.

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1

new this week

2

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has this problem
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has this problem

Citrix Plug-In 12.1.0.30 Disappears without warning on update to Firefox 21. Why was there no warning?

The "warn me if this will disable any of my add-ons" check box is checked. Had to revert to 20.0.1 for the plug in to reappear. I cannot get the Citrix 12.1.0.30 plug-in … (read more)

The "warn me if this will disable any of my add-ons" check box is checked.

Had to revert to 20.0.1 for the plug in to reappear.

I cannot get the Citrix 12.1.0.30 plug-in to show up in Firefox 21. Reverting back to version 20.0.1 and turning off auto-updates is the only workaround for the plug-in issue I could find. Updating to a newer Citrix plug-in not an option as the new Citrix Receivers have too many bugs and do not work well (Citrix has been contacted but they are very slow at fixing bugs).

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1

new this week

3

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1

has this problem

Upgraded FF to version 21 now Battlefield play4 free doesn't work

The games starts then immediately returns to the login page...

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1

new this week

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1

has this problem

my profile on old pc is corrupted. I can only log in locally with another login. I need to copy or back up my firefox bookmarks. how can I do this?

I have a copy of my old profile on my old laptop but I can no longer log in as myself. I can only log into safe mode on my computer. I need to copy my bookmarks to my new… (read more)

I have a copy of my old profile on my old laptop but I can no longer log in as myself. I can only log into safe mode on my computer. I need to copy my bookmarks to my new laptop. I copied the profiles folder within the Mozilla folder in my local profile. I need to know how to restore my bookmarks.

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0

new this week

10

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23

have this problem

Completely disable "this plugin is vulnerable and should be updated" page.

Is there a way to either completely disable this check, or allow a global pass for all websites? I am aware that I can add individual websites by clicking the icon in the… (read more)

Is there a way to either completely disable this check, or allow a global pass for all websites?

I am aware that I can add individual websites by clicking the icon in the location bar and telling it to always load plugins to that particular site, however for the particular project I am configuring firefox for this is unfortunately not an option - if I can't turn this off I will need to look into other browser options which would be an incredible pain as right now the setup is perfected minus this one point.

I have had a look in the about:permissions page and the only option there for Plugins is 'Allow' or 'Always ask'. I have this set to allow but clearly that the above warning is not influenced by this.

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3

new this week

10

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3

have this problem

Why do visited sites not show in my jump list? (Win 7 Ultimate).

Even after I visit several websites, the pinned icon on my Win 7 taskbar for Firefox 21 does not show any visited websites, nor does it show tasks like "Open new tab," or… (read more)

Even after I visit several websites, the pinned icon on my Win 7 taskbar for Firefox 21 does not show any visited websites, nor does it show tasks like "Open new tab," or "reopen last session."

I just recently reinstalled, and did see my "bookmark.htm" file in the jumplist under "recent," but no websites have appeared since then. Also, my privacy settings default to "Use custom settings for history," even after I reset them to "remember history."

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0

new this week

5

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1

has this problem

when using google maps with Firefox, I get a message Service error -27

All of a sudden, google maps doesn't work anymore when logged in to google and running Firefox. I get the following message: 503. That’s an error. The service you request… (read more)

All of a sudden, google maps doesn't work anymore when logged in to google and running Firefox. I get the following message: 503. That’s an error.

The service you requested is not available at this time.

Service error -27. That’s all we know.

Still works on Explorer, though.

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1

new this week

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1

has this problem

can see thumbnails of open tabs but cannot open them at all

Firefox upgraded itself on the weekend. I have been visiting blogs through the Bloggers' Quilt Festival, which I'm participating in. I tried to leave comments but on the … (read more)

Firefox upgraded itself on the weekend. I have been visiting blogs through the Bloggers' Quilt Festival, which I'm participating in. I tried to leave comments but on the blogspot and blogger blogs was not able to. This morning I saw a bunch of extra thumbnail windows open in Firefox so I closed them, but now the whole of Firefox has shut on me. I can see two or three thumbnails and have a screenshot but I can't actually get them to open. I saw the advice about starting Firefox in safe mode but that doesn't work from the thumbnails. Really need help asap because I work from home and work depends on easy fast access that I depend on Firefox for

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1

new this week

3

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1

has this problem

can't turn the volume up on my computer.

I can't turn the volume up on my computer what esle can i tell you. that i can't turn up the volume on the computer.

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1

new this week

0

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1

has this problem

I'm getting "no http support" message...could you help?

I'm getting "no http support" message and cannot run my training session in Firefox. Could you please help?

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1

new this week

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1

has this problem

How can I change my mailto setting to Gmail when my mailto options only list "Windows Live Mail (Default)" and "Other"?

I've tried this (https://support.mozilla.org/en-US/kb/change-program-used-open-email-links#w_setting-firefoxs-mail-client) and this (http://updates.html5rocks.com/2012/02… (read more)

I've tried this (https://support.mozilla.org/en-US/kb/change-program-used-open-email-links#w_setting-firefoxs-mail-client) and this (http://updates.html5rocks.com/2012/02/Getting-Gmail-to-handle-all-mailto-links-with-registerProtocolHandler) with no luck.

http://imgur.com/VbDpZVg My problem is that my mailto options are limited; no Gmail option, not even Application Details option.

On the second link I posted, my java console gives the error: Timestamp: 5/21/2013 8:43:53 AM Error: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: '[JavaScript Error: "aBrowserWindow.getBrowser is not a function" {file: "resource://app/components/WebContentConverter.js" line: 522}]' when calling method: [nsIWebContentHandlerRegistrar::registerProtocolHandler] Source File: javascript:%20navigator.registerProtocolHandler("mailto",%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20"https://mail.google.com/mail/?extsrc=mailto&url=%25s",%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20"Gmail"); Line: 1

I've also gone into about:config and set gecko.handlerService.allowRegisterFromDifferentHost to true. Still no luck.

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2

new this week

3

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2

have this problem

How can I get regular Firefox and not the "Yahoo" version?

I want firefox, but I don't like the version where I always have the yahoo search page and it won't let me set my own home page.

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0

new this week

2

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2

have this problem

Firefox download box no longer appears

My laptop is Win XP Pro and Firefox. Firefox updates are automatic. When downloading a program or app. the Download Box always appeared and upon fully downloaded I click … (read more)

My laptop is Win XP Pro and Firefox. Firefox updates are automatic.

When downloading a program or app. the Download Box always appeared and upon fully downloaded I click twice on the file name to proceed to the next steps of Save and Install.

But now the Download Box never appears and I'm having alot of problems.

( I am posting the question from my Vista/Firefox PC as most of my email and Help systems are on the PC )

Someone please help.

Thanks

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1

new this week

8

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1

has this problem

Formatting on several websites is incorrect. Everything loads on the left hand side one after the other. Clearing 'Everything' from history works temporarily...

Formatting on several websites is incorrect. Everything loads on the left hand side one after the other. Clearing 'Everything' from the search history fixes the problem t… (read more)

Formatting on several websites is incorrect. Everything loads on the left hand side one after the other. Clearing 'Everything' from the search history fixes the problem temporarily, for a very short time. I've been using Firefox for years and I've only recently been getting this problem. It's been happening on both Windows 7 and 8. I'm not sure if this has anything to do with it but this problem has only arose since I upgraded to fiber power broadband, 100Mb. The link below is just one of many.

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0

new this week

1

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1

has this problem

Cannot search internet from the start page. Used to be OK, not now??

Nothing happens on this search page. It used to work fine until about a week ago Nothing happens.

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2

new this week

25

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12

have this problem

Version 20, Memory Leak Still?

I've been using Firefox since well, lets just say long enough... Version 20 for the Mac seems to not have fixed any bugs or memory leaks. One of the "fixes" is to restart… (read more)

I've been using Firefox since well, lets just say long enough... Version 20 for the Mac seems to not have fixed any bugs or memory leaks.

One of the "fixes" is to restart Firefox, which is the only "fix" that works, but this really isn't a fix, this is a stopgap situation, in where you release the memory by closing it...

Are there other people with this same situation? My Firefox uses with nothing in the main page except google.com, if it's open for over 24 hours over 1GB of ram... 2 GB in 48 hours, etc...

The most Firefox has ever used was 5GB before I shut it down, now I know, restarting Firefox seems to stop this from happening, but as I said, this is a stopgap, there is something inside Firefox that makes this happen.

Is there anything in the future that will fix this issue, or is Firefox going to be forever a Memory Hog worse than Microsoft Office?

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4

new this week

4

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4

have this problem

is there firefox 64 bit for windows 7 64 bit?

I was hoping there is a 64 bit version that runs with windows 7 64 bit. Please let me know as both of the pc's in my house run 64 bit win 7 and firefox version 20 32 bit.… (read more)

I was hoping there is a 64 bit version that runs with windows 7 64 bit. Please let me know as both of the pc's in my house run 64 bit win 7 and firefox version 20 32 bit. Thank you.

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