History of Firefox Sync troubleshooting and tips

Category:

Troubleshooting

Revision history for:

English

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Revision

Status

S

Editor

R

Comment
Feb 9, 2013 5:52:30 PM

Current

M

rnewman@mozilla.com

Removed outdated Android advice; advised against using Reset Sync for troubleshooting.
Nov 16, 2012 10:16:19 AM

Approved

M

Swarnava

added master password info
Jul 26, 2012 6:42:05 AM

Approved

M

scoobidiver

note removed now that Fx 14.0 is released
Jun 29, 2012 3:04:53 PM

Approved

M

Verdi

New 160 character search summary
Jun 26, 2012 2:35:56 PM

Approved

M

mluna

typo fixes
Jun 26, 2012 2:25:42 PM

Unreviewed

Ibai

Documenting https://bugzilla.mozilla.org/show_bug.cgi?id=768102
Jun 24, 2012 10:43:38 AM

Approved

M

Swarnava

added the Share this article template
Jun 6, 2012 2:04:15 PM

Approved

M

Ibai

Updated with some changes to the 2 Android versions running at the same time.
May 30, 2012 7:58:30 PM

Unreviewed

Verdi

Based on Ibai's revision - removed {for}, added a note, tried to make the explanation clearer, updated the steps for uninstall
May 18, 2012 12:12:44 PM

Unreviewed

Ibai

Update to cover https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed
Mar 13, 2012 6:02:22 AM

Approved

M

scoobidiver

OnlyinFx4 replaced by ApplytoFx
Feb 23, 2012 8:35:49 AM

Approved

M

Verdi

added note for 3.6 users
Feb 16, 2012 2:29:15 PM

Unreviewed

Ibai

The Sync add-on should be uninstalled by now.
Jan 28, 2012 11:12:47 AM

Approved

MT

Ibai

Removed reference to download Sync Add-on
Jan 19, 2012 9:58:01 AM

Approved

MT

Ibai

Removed "Remember password" steps. Not needed.
Dec 2, 2011 9:08:57 AM

Approved

M

Verdi

new revision of reset section - added steps, simplifed text
Dec 2, 2011 3:54:23 AM

Unreviewed

Ibai

Added information abou the Privacy settings to ensure Sync is not resetting after closing the browser.
Dec 1, 2011 9:37:00 AM

Unreviewed

Verdi

New draft of sync resets section, updated anchor links
Dec 1, 2011 3:22:09 AM

Unreviewed

Ibai

Updated for fx9 and added the explanation to fix the Sync Setup reset issue
Nov 21, 2011 5:00:14 AM

Approved

M

Ibai

Changed Sync Key to Recovery Key in Fx9
Oct 27, 2011 5:21:00 AM

Unreviewed

AliceWyman

(Empty edit) See discussion: [Needs update] Sync Set Up resets every time Firefox is Closed
Oct 4, 2011 4:20:03 PM

Approved

M

Ibai

Remove the push-back from server error messages.
Oct 4, 2011 4:09:31 PM

Unreviewed

gszorc

linked to service status page and documeted that should be checked
Sep 10, 2011 1:40:08 PM

Reviewed

maclingo

Describing both "Uninstall" for versions below 4 and "Devactivating" for versions above 3.
Aug 25, 2011 10:00:10 AM

Unreviewed

Verdi

Needs improvement https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working/discuss/1769
Aug 25, 2011 9:40:35 AM

Approved

M

scoobidiver

fixed broken link
Aug 24, 2011 3:00:34 PM

Approved

M

mluna

update for grammar, headings, and changes to linked article titles and new How do I manage my Sync account? article.
Jul 27, 2011 3:22:42 AM

Approved

MT

scoobidiver

2 mains sections depending if an error is displayed, removed useless keywords
Jul 1, 2011 8:51:52 AM

Unreviewed

Ibai

Typo
Jul 1, 2011 5:03:14 AM

Unreviewed

Ibai

Separated account management information.
Jun 22, 2011 2:33:56 PM

Approved

M

Verdi

removed out of date screenshot
Jun 22, 2011 2:09:09 PM

Unreviewed

Ibai

The way a new Sync Key is generated has been modified.
Dec 24, 2010 3:08:43 PM

Approved

M

Tonnes

remove en-US for beta page, clarify master pw line, fix links for troubleshooting articles
Dec 22, 2010 5:06:10 PM

Approved

M

Verdi

ready for localization
Dec 22, 2010 2:47:07 PM

Approved

M

Verdi

moved password section to a template
Dec 22, 2010 12:33:46 PM

Approved

Verdi

Added link to sync questions
Dec 22, 2010 10:25:56 AM

Approved

Verdi

Named links to sections headings don't work? Made a note instead
Dec 22, 2010 10:19:12 AM

Approved

M

Verdi

updated for B8, B3 and sync 1.6
Dec 11, 2010 1:34:04 PM

Approved

M

Tonnes

add missing {/for}
Oct 28, 2010 9:50:26 PM

Approved

M

Chris_Ilias

reformat section on about:sync-log
Oct 8, 2010 9:06:25 AM

Approved

Verdi

Added a note for Fx4 Beta users to upgrade to Sync 1.5. Once Fx 4 Beta 7 is released this note can be removed.

History of Firefox Sync troubleshooting and tips

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