History of Firefox crashes - Troubleshoot, prevent and get help fixing crashes

Category:

Troubleshooting

Revision history for:

English

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Revision

Status

S

Editor

R

Comment
Feb 10, 2013 10:57:31 AM

Current

M

AliceWyman

"Copy all to clipboard'' changed to "Copy text to clipboard'' in Fx 18 (bug 789674)
Feb 9, 2013 1:53:15 PM

Approved

M

AliceWyman

edited last revision to add screenshot
Feb 9, 2013 11:23:24 AM

Unreviewed

AliceWyman

edits to last revision
Feb 9, 2013 8:28:15 AM

Unreviewed

AliceWyman

updated section on getting help & removed screenshot - see Discussion.
Jan 21, 2013 12:07:45 PM

Approved

M

AliceWyman

updated "Mozilla Crash Reporter" link
Dec 14, 2012 10:18:09 PM

Reviewed

feer56

Fixed up "Get help fixing this crash"
Dec 4, 2012 9:13:29 PM

Approved

feer56

Small Changes
Dec 3, 2012 3:10:57 PM

Approved

Ibai

"Special link" updated with the new AAQ categories
Oct 16, 2012 2:32:01 AM

Approved

M

scoobidiver

drop support for Win 2000 from fx13
Oct 4, 2012 11:17:10 AM

Approved

M

scoobidiver

check RAM for errors, hidden Library folder in OS X 10.7
Aug 4, 2012 8:43:58 AM

Approved

scoobidiver

fixed links
Jul 27, 2012 1:02:25 PM

Approved

M

Verdi

For fx 15 button label change from "Continue in Safe Mode" to "Start in Safe Mode", removed fx3.6 content
Jun 22, 2012 2:12:30 AM

Approved

M

Swarnava

a
Jun 20, 2012 8:05:58 AM

Approved

M

Verdi

New 160 character search summary
May 13, 2012 4:38:27 AM

Approved

M

Tonnes

remove first {/for}
May 9, 2012 9:54:38 AM

Approved

M

Verdi

for fx13 - added note about reset firefox feature
Dec 12, 2011 1:30:43 PM

Approved

M

itsme95
Dec 11, 2011 5:10:57 PM

Reviewed

Lhunt
Nov 11, 2011 12:36:06 PM

Approved

M

AliceWyman

minor edit to last revision, to link to start of "Latest Firefox issues" article, instead of to a specific section.
Nov 11, 2011 12:13:17 PM

Reviewed

AliceWyman

[Empty edit] see Discussion: Add link to "Latest Firefox issues" article / section on Mac OS Java issue?
Nov 11, 2011 10:52:37 AM

Approved

M

AliceWyman

linked to "Latest Firefox issues" section on startup crashes, under the section, "The crash still happens in Safe Mode"
Oct 27, 2011 5:46:03 AM

Reviewed

AliceWyman

(Empty edit) See Discussion: Add Viewing Crash Report section
Oct 26, 2011 1:07:49 AM

Approved

M

Tonnes

nits: add ‘if’, ‘the’
Oct 24, 2011 10:55:36 AM

Unreviewed

AliceWyman

linked "Mozilla Crash Reporter" text to http://kb.mozillazine.org/Breakpad#Mozilla_Crash_Reporter
Oct 24, 2011 1:57:55 AM

Unreviewed

AliceWyman

linked "Mozilla Crash Reporter" in the intro
Oct 24, 2011 12:06:04 AM

Approved

M

scoobidiver

empty edit to make it localizable
Oct 20, 2011 2:42:19 PM

Approved

scoobidiver

windows key down
Oct 20, 2011 8:12:44 AM

Approved

M

michro

"Troubleshooting Information" is not in the menu Firefox, but in the menu Help on Mac too.
Oct 10, 2011 12:17:35 AM

Approved

M

scoobidiver

removed link to "Firefox will not start" to prevent a ping-pong play
Sep 20, 2011 8:46:21 AM

Approved

M

scoobidiver

Windows+R key on Windows Vista/7
Sep 14, 2011 1:07:57 AM

Unreviewed

scoobidiver

clarified report/crash ID, better crash report folder path description
Sep 13, 2011 7:09:48 AM

Unreviewed

scoobidiver

"Firefox can't open" case
Sep 13, 2011 5:30:16 AM

Approved

M

scoobidiver

update drivers and internet security software, removed unrelated sentence about uninstalling add-ons, update antivirus software database, portable version easier to uninstall, no articles about crash IDs
Aug 23, 2011 8:01:48 AM

Approved

M

Verdi

Added a step and updated screenshot to tell people to edit the question title
Aug 17, 2011 4:55:28 PM

Unreviewed

Verdi

Massive re-write - https://support.mozilla.com/en-US/kb/Firefox%20crashes/discuss/1652#post-3365
Mar 7, 2011 5:20:49 AM

Approved

M

Verdi

Tiny change to the intro
Feb 27, 2011 9:33:39 AM

Unreviewed

scoobidiver

fixed nested list, added article description and summary
Jul 25, 2010 1:47:52 AM

Unreviewed

Cb_Hr

updating pic

History of Firefox crashes - Troubleshoot, prevent and get help fixing crashes

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