The image cannot be displayed because it contains errors

This article is no longer maintained, so its content might be out of date.

If you receive the message The image cannot be displayed because it contains errors when trying to view images (JPG, GIF, PNG, and more), follow the instructions below.

Although it is not the only cause, this problem can be caused by a previous version of the Skype extension.

You can solve the problem by downloading the latest version of Skype from Skype.com. Make sure that when you install Skype, you click on the Option button down to the left of the first installation wizard screen. There you will see the option to Upgrade Skype extension for Firefox. Please make sure that that option is indeed checked.

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More