Blank messages in Hotmail
This article is no longer maintained, so its content might be out of date.
If you use Hotmail and see a blank message when trying to reply or forward a message, this can happen when you are in Hotmail's rich text mode and the message you are responding to contains rich text elements like images.
Mozilla has contacted the Hotmail team, and they are working on fixing the issue. In the meantime, you can work around the problem by clearing your cache before forwarding or replying to each message.
- At the top of the Firefox window, click on the button and then select At the top of the Firefox window, click on the menu and then select On the menu bar, click on the menu and select At the top of the Firefox window, click on the menu and select
- Select the panel.
- Click on the Network tab.
- In the Offline Storage section, click .
- Click to close the Options windowClick to close the Preferences windowClose the Preferences window