Support Forum

Today i messed up my profile for mozilla on my laptop, i recovered 3 json files (but when importing nit says unable to process the backup file) and the bookmark.html and the places.sqlite but it wont import or restore a thing with any of them, i think i may have lost all of my bookmarks/unsorted bookmarks.

However i do remember that my phone was synced to my laptop before this happened. does that mean that all of my bookmarks are saved somewhere? please help.

I am getting the "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application" when I start Firefox. I have done the research, and still cannot get it fixed.

I like firefox, but cannot use it now. This just started up yesterday mid day. Never had a problem with it before. I have installed Google Chrome, and it works fine, just FireFox does not.

I want my FireFox back.

I have tried the fix that others are talking about, about renaming the database files, places. However, I cannot find those files anywhere, I have searched the entire computer, and nothing.

What is going on?????

Recently when I click on a .pdf file link I am no longer able to open the file in a adobe reader either within a FIREFOX webpage or open it using the full adobe program. Instead it opens a SAVE dialog box requesting me to save to my harddrive. I am not sure what has happened and am trying to find someone who might know what is going on?

After updating to FireFox 22 it had changed the size of my webpages and menus, tabs, and url box. I asked over at mozillaZine forums, and they told me how to change my webpage size by going into config. This worked, however, as i mentioned, i then noticed that my menus, tabs, and url box had become smaller.So now i need to know how to change this as well.

There is a lot of discussion on https://bugzilla.mozilla.org/show_bug.cgi?id=812695 about the right workaround or how to apply it. I'm starting this forum thread to move the discussion.

From the bug the current workarounds are:

• in about:config set gfx.direct2d.disabled to true
• in about:config set gfx.content.azure.backends to cairo instead of direct2D
• Uninstall IE10 and update KB2670838

I must have accidently uninstalled an audio device and I've tried several things to fix it, but to no avail. Do I have to have a sound card, or can this be fixed by installing a program? Please help me - I'm not very computer literate....obviously. Thank you.

greetings, i have a very weird problem with the website http://www.ncbi.nlm.nih.gov/pubmed/ which is the portal of the national library of medicine. When i put a query on the search field i.e. "diabetes" you get many pages of results. i cannot get past the first results page. Equally none of the other JavaScript buttons work. I checked with chrome and iexplorer OK. Also i reformatted !!! my pc and tired it before adding any software or antivirus/internet security. I also tried with my laptop and tablet same situation. This is a website used by millions of researchers around the world i am curious as to why this is happening.

Nik

This refers to the Plugins section and the updating option. In two previous versions of Firefox the plugins check tells me I need to update to a specific version of Adobe Reader, despite the fact I have laready done so. Does this mean Firefox is vulnerable, or Reader? Is it a problem or just a software glitch. Bearing in mind the complexity of Reader (which I need for work related reasons) I hope this doesn't indicate a serious issue rather than a transient one.

When I go to a web site (not all but some) ie http://www.illinoislottery.com/en-us/home.html

If I scroll down to lucky numbers, in box labeled mega and lotto next day and extra shot are over typed. Almost like there was a CR and no line feed. This problem also happens on other web sites but not all web sites.

I am now getting the 'well this is embarrassing...' message EVERY time I open Firefox; I have my Home page set to always open 9 tabs - these are the SAME tabs I have opened at start-up for about 2 years - WHY this annoying message now?! When I click 'close' the Home page opens with all the tabs with no problem, but the message is really irritating & doesn't seem to be telling me anything, as there isn't a problem with any of the tabs? NB: In case you ask 'why 9 tabs'?; these are essential websites I use every time I am browsing/working; I cannot keep opening them manually every time. Please advise why this message comes up as here seems to be no problem, & how I can get rid of it? Thanks.

For over a year now (since version 13 - I think) I have had to stop using FF because it crashes upon start-up. Ever once in a while, I uninstall it and install the latest version (currently have 21) and what happens is when I start it up for the first time, I am able to use it. But once I close the program and start it up again, it just crashes upon start-up every time. So, I cannot use FireFox on my system at all.

Even though in the past hour I have tried opening FF 21 over 20 times, there are no crash report logs to be found in my application data folder for FF.

Please help me troubleshoot and fix this issue.

When I am watching a video that requires adobe flash player, for example YouTube, and I unplug my extended monitor my Firefox freezes completely and a minutes later displays an error. I get the error message : "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://global/content/bindings/browser.xml236" [ Continue ] [ Stop script ]

Firefox freezes when I click 'Continue' then unfreezes a few minutes later and the message comes back. When I click 'Stop script' my adobe flash crashes on all pages I have and needs refreshed. How can I fix this or is this a known bug? I also noticed that I now have an Adobe Flash Player audio mixer volume(speaker) when I have FireFox open. I didn't have this before. I'm curious to why the script is in the directory of Chrome as well.. Thanks.

When I watch a video with Mozilla Firefox on sites like YouTube, Google Video or Bing Video in full screen the taskbar shows at the bottom of my screen and doesn't disappear like it does in Internet Explorer. How do I watch videos in full screen without the taskbar showing? It's not a website problem, it's not a Windows problem, it only does this on Mozilla Firefox's browser. All three websites play perfect full screen video on the Internet Explorer browser with no taskbar showing at the bottom..

I just updated my browser to version 21.0 and in doing so 'lost' some of my most frequently used search engines. A look into the searchplugins folder revealed that all previously listed OpenSearch Description files are gone except those of the search engines I'm missing. Trying to reinstall some of them, I realize most of the missing search engines are for sites that themselves do not provide them like http://www.wikimindmap.org and http://www.goodreads.com so I must have gotten them form third-party sides but in previews versions they just worked fine.

I have uninstalled and reinstalled FF. An example of a pop-up is http://cpadominator.com/campaigns/index.php?g=mtgiftcard&src=mt&kw=hightraffic&keyw_passthru=youtube.com&target_passthrough=youtube.com

I'll get pop-ups while just clicking FF or clicking in dead space of a page (to get out of the address bar). It happens at random times and web pages.