Firefox Support Forum

Hello,

I have an issue when i download a .docx file and want to open it straight from dowloads it automatically opens the file in Acrobat Reader. Is there a setting that would let me change that? My default apps in windows setting are setup correctly and it also shows the correct icon in the dowloads list. I use Office365.

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable one closed all their accounts. It now is [email address]. Now I cannot log into my facebook account no matter what I do. It is the way I get in touch with my friends and relatives. What happened to my account? I was asked to log in with my name, Eileen Dueck and click on my picture to get in but that does not work. Nothing else works either. Please find my account and restore it.cannot l

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

I can access this website from other computers on my same network. But from my computer I get the following message

Access Denied You don't have permission to access "http://www.dsw.com/en/us/?" on this server.

Reference #18.dc1ce17.1716737942.1dc95fae

https://errors.edgesuite.net/18.dc1ce17.1716737942.1dc95fae

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have tried uninstalling/reinstalling Firefox, clearing the cache, etc. See attached images for examples. Help!

After updating to the current version of my OS(listed below) I can no longer drag a tab to detach it from the firefox window. Doing so drags a preview of the tab, but it is never separated from the current window. I can drag it to an already existing window to move tabs from one window to another, but not to create a new window from a single tab.

OS: Manjaro Linux 24.0.0 Wynsdey Linux kernel version: 6.6.30-2-MANJARO (64-bit) Desktop Environment: KDE Plasma 6.0.4 KDE Framework version: 6.1.0 QT Version: 6.7.0 Display Server: Wayland Firefox version: 125.0.3 (64-bit)

Despite changing the settings and saving them to the cloud. Firefox keeps resetting to Canada as my default country. How can I change this since I live in the UK. I do not use a VPN for Canada.

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

I just updated Firefox & added recommended things. I went to "https://www.cranecu.org/" As soon as I hit the LogIn button I got an "Error 404" message. However, I called the office help & they suggested I try another browser. I switched to Safari the button works just fine. Any Suggestions? I am not the sharpest tack in the box when it comes to computers so please be simple. Thank You