Support Forum

Anything I print that is not from the Internet or email is fine. Any and all saved documents etc print as they always have. But suddenly anything from the Internet or any emails that I print are so small I can hardly read them.

There is no (three dot) menu button in the top right beside the tab; the hardware button menu (bottom left button) shows only a forward button. Running Firefox 21.0 on Android 4.1.2 Samsung SGHI547c.

I have tried all your users' documented possible fixes for removing the Babylon search engine. I.e. Firefox browser defaults to Babylon regardless of what I do or try. I need to speak directly with someone from Firefox!

Even after I visit several websites, the pinned icon on my Win 7 taskbar for Firefox 21 does not show any visited websites, nor does it show tasks like "Open new tab," or "reopen last session."

I just recently reinstalled, and did see my "bookmark.htm" file in the jumplist under "recent," but no websites have appeared since then. Also, my privacy settings default to "Use custom settings for history," even after I reset them to "remember history."

A few days ago, Firefox updated itself to the 18.0.1 version. Now, each time Firefox updates itself, I tend to lose some of my preferences, those being: opening new tabs as a blank page, tabs being on the bottom, and showing my windows and tabs from last time. Usually, though, once I go and change these things back to the way I like them, they stay like that and I have no further problems.

However, this time Firefox won't save my preferences. The tabs go back to being on top, the tabs I last closed aren't there, and these tool bars I don't want keep appearing. Instead, three tabs are always there upon opening Firefox: Welcome to Firefox, Mozilla Firefox Start Page, and Yahoo! Toolbar. Also, when opening a new tab, the page says, "page does not exist" or something, and the URL is not even comprehensible, just random letters like someone bashed their head into the keyboard, something like: "jkfui87$^&%$$09."

I've tried resetting Firefox like it says in the "How to fix preferences that won't save" page, but it didn't help. As for deleting certain files from the profile folder, before I resetted Firefox, I only had "user" and "prefs" and "Invalidprefs" which weren't exactly what that self-helping page asked for so I didn't delete them. After I resetted Firefox I lost the "user" file, but I still have the other two. Should I try deleting them even if they're not exactly like the page describes? They are missing the ".js" part so I haven't felt comfortable messing with them.

Please give me some advice. I'm tired of having to go change my settings in "about:config" each time I open Firefox. But I really don't want to try anything that would delete my bookmarks or history, as I'm very dependent of them.

When I go to view all of my Downloads I am taken to my Library, but it is completely empty. I get "Organize", "View", and "Import and Backup" but there is nothing that is listed in the boxes. I tried saving a bookmark, but it does not show up here either.

only about 1/4 of the listings on ebay have the times that the auctions have left the others show nothing at all. I posted on ebay to try and remedy the problem to no avail. I did not see this problem until I installed 21.0. please help

Before I changed internet service providers, I could type my search queries into the url bar and receive search results from Google. After I switched ISPs, my queries typed into the url bar are put into my new ISP's horrible search engine. How do I change it back?

I've already tried going to about:config and changing the value of the keyword.URL preference to "http://www.google.com/search?ie=UTF-8&oe=UTF-8&q=" but that didn't fix my problem.

New information since creation of the post:

My ISP is Optimum. I have opted out of DNS Assistance and still have seen no change.

When my search term is two words or more, I am directed to Google search results. If my search term is only one word, however, I am still directed to Optimum's search results.

In newer versions of FF the bookmarks toolbar is off by default, as described here: https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars?esab=a&as=aaq

I know how to re-enable it manually, which I have to do every single time I start FF. How can I change the default to "on"?

Hello,

I need a bookmark setup like I had in IE. A side panel with a scroll arrow if possible.
I am running Windows 7 on a new computer with cable.
Any help will be appreciated.

Thank you,

Jim Franchetto

Every time when I start Firefox (FF) I receive a message about opening an application/octet-stream. Asking whether I want to open it or save it. If I don't respond (which is what I do) a few moment later I receive a message about not being able te save a file. If I respond to this with [OK] both messages disapear and I can go on using FF. Screendumps of these messages can be seen here: https://dl.dropboxusercontent.com/u/2395780/ifr.jpg

These messages don't limit FF. Or make it impossible to work with FF. They are just annoying. How can I prevent these messages from still appearing?

Thank you so much for your assistance Kind regards....

http://ams1.ib.adnxs.com/click?xcvTuaKUYD_Fy9O5opRgPwAAAEAzM8M_xcvTuaKUYD_Fy9O5opRgP8iF0-MWu35I3E6ZrjrOqSwe-c1QAAAAAJFoEAAdAgAAHQIAAAIAAAD9LUAA1dUCAAAAAQBVU0QAVVNEAKAAWAI6fQAAf0oAAgMCAQUAAIQAzCmF5gAAAAA./cnd=%218QWUNQjWsDEQ_duAAhjVqwsgBA../referrer=http%3A%2F%2Fib.adnxs.com%2Ftt%3Fid%3D1049977%26size%3D160x600/clickenc=http%3A%2F%2Flife-localized.com%2Fhealth%2Fskincare%2Fdailyconsumeralerts%2Fworld%2Findexsplitc.htm

the above targeted ad comes to every page even in firefox.com how this comes and how to fix

Every time I logon to www.curse.com or move from page to page an error box appears saying that a script on the page has stopped working. The box gives me a choice to "Continue" or "Stop" the script. I I choose "Continue", FireFox crashes and a box asking me to describe what I was doing appears. If I choose "Stop", the script apparently stops and I am able to peruse the page I am on. Problem reoccurs when I go to a subsequent page. Problem occurs when I try to logout of www.curse.com. The problem does not occur at all if I use Internet Explorer 8.0.6001.18702IS, the version of Internet Explorer installed on my PC. My PC is a Windows XP Home SP3 PC. It is running a 32-bit version of Windows. Seems odd that an ancient version of Internet Explorer has no problems with a webpage but an up-to-date version of FireFox has "HE double L" with it.

I would like to change the download location from my internal SD card to my external SD card but I do not see any option for that. is it possible to make that change? if not, might I recommend you add that feature in an upcoming release as my external can hold more than my internal card. thanks.

Since version 20 when I close a tab after some time tabs don't close and you can't even switch to the closed tab. Which seems to indicate that webpage has close but tab bar has not removed the page entry. This means that tab bar gets filled with old tabs quickly. Only way to recover is to close Firefox and restart. This is very annyoing and forcing me to switch to other browsers. Same problem doesn't happen on older version. Due to this I have right now downgraded to version 15. But our IT will automatically upgrade to latest version very soon.

Firefox suddenly has become very slow. It takes too much time to load all websites and even the typed words and scrolling has a great delay in appearing. It becomes unresponsive very often. I tried reinstalling it and even reset it. Its becoming a pain to use this to surf the net. Please do help!!