Support Forum

Due to power cut i wasn't able to shutdown my PC(windows 7). When i started it again i started it in safe mode as the i got the dialogue" Windows did not shutdown properly choose in which mode to start your PC.."

I chose safe mode and then restarted the PC normally. But when i started FF , it behaved as if it was the first time installed and all my settings were gone.

Opened the profile manager and it showed only 1 default profile where as i have 2(default and another profile). This new default profile is completely new.

I found my profile folder. It contains 3 Profiles. My earlier default and another one i had created. And the third profile is the new default one. How do i switch back to the earlier 2

Hello, I receive error "I can not sync error communicating with the server (2)" when I sync Firefox Home on iPad and Firefox 21.0 on Windows 7, can you consult? Thank you!

Last night I shut down my laptop (Lenovo E530). This morning I turned it on to find that the Firefox icon was missing from the taskbar. Then I opened the Start menu, searched for Firefox and Mozilla, and both searches gave me nothing. I searched in the Program Files and Program Files x86 folders and found nothing. It wasn't even listed as an option in "Uninstall Programs." The entire program had completely disappeared from my laptop.

I desperately need my bookmarks back. Any suggestions?

Top toolbar works, but the Search in the middle of the Home page just does nothing. This is the first time I have loaded Firefox, and I am only trying again as it was recommended to me.

If it does not work from day one, I will uninstall and never use again. Remember it does not work on two different machines useing two different Windows operating systems. Not a good advert.

При открывании одного сайта браузером mozilla у меня постоянно появляется окно:

Ошибка при установлении защищённого соединения

         При соединении с fx-trend.com произошла ошибка.

SSL получило запись с некорректным кодом аутентификации сообщения.

(Код ошибки: ssl_error_bad_mac_read)

На другом компьютере при открывании этого же сайта тоже браузером mozilla это окно не появляется. Как мне устранить появление данного окна

sync keeps coming up with an error and when I click the appropriate help option it takes my to services.mozilla.org and gives me the "invalid security certificate" page. The technical details box says:

services.mozilla.com uses an invalid security certificate.

The certificate is only valid for the following names:

 www.mozilla.com , mozilla.com  

(Error code: ssl_error_bad_cert_domain)

This started happening on both my syncd accounts at more or less the same time.

While I imagine it's more-or-less safe to allow this, I'd really prefer not to do this without some confirmation and/or some steps to take to just stop it happening without doing this.

locking as a duplicate - https://support.mozilla.org/en-US/questions/956390

Every upgrade has resulted in only running the updater.exe file. The only way around this that I have found is to do a full install directly from the new version instead of doing an update. This problem has been evident for about 3 updates so far including the update to version 21.0 I am running windows 7, 64bit with norton internet security.

I can see a list of downloaded files but no information on the source for the download (from where it was downloaded). I can right click and copy the link, but cant see it unless I actually paste it somehwere. When I click on the file in the list - nothing happens. That is because the file has been deleted but you cant see this information either. What is that download list good for ?

every time I update firefox it will only run updater.exe when I select firefox to run. The only way around this that I have found so far is to do a fresh install of firefox.

I have tried to reset Firefox, ran Malawarebytes and Super Anti Spyware, ran Norton, and even tried by downloading TDSKILLER. Nothing is picking up this virus or getting rid of it. When I rest Firefox, it appears to go away; however. my PC runs slow. I did not get the toolbar or any adverse effect running IE though. Should I uninstall Firefox or will this make it just find another home in my laptop? Please help!

I have tried to find an add on for this protection against someone trying to access a porn site on my nexus. hope u have a suggestion. I did find one for our regular computers but not for the nexus 7. please help me

Hi,

After placing URL in upper navigation bar and clicking search nothing happens!

I know I need to to add or delete a program to have this function correctly, but I do not remember?

Thank you!

kansei

Whne I start Mozilla Firefox it says "windows cannot find.... firefox.exe Make sure you typed correctly, adn then try again", I don't have any virus and I have windows 7, Internet Browser and other apllications are working fine... Just not MOZILLA !

When minimized, after seconds, fx start to use 20%~50% cpu (out of 2 cores), and restoring fx window immediately brings fx cpu usage back to normal. This happens when no page is load. 1, I've tried new clean profile with no luck. 2, it doesn't happen 100% of time, but frequently. 3, memory usage keeps steady, so it doesn't seem like GC issue.

http://i.imgur.com/qEG3w6T.png

(Before I begin, know I do NOT have the same problem on Google, but I contacted Bing, and they said it sounds like a browser problem, so they suggested contacting Firefox.) I am having a problem viewing videos in Bing. After I preform a search, nothing happens when I click on the Videos link at the top of the page. Images works, News works, etc., but not videos--I click, and nothing. I tried clicking open in new window and a blank page pops up. If I click on one of the actual videos in the search results, that works. But if I click on the Videos of ____ link right above that, I have the same problem as with the Videos link on the top menu bar. I use the latest version of Firefox on Windows 7.

i have a problem with firefox, it wont load videos, it asks for flash player :P even after i got flash player videos on random websites still dont play properly. as in they randomly freeze and when i touch the screen the video options(that you would see in any other browser and earlier versions for firefox for android) dont pop up p.s every time a update is released i hope to see peformance updates because firefox is still not that fast and stable